Forklift Road Mechanic

Toyota Lift Northwest; Chehalis (WA); On-site; USD 55,000 - 83,000; Full time

Job summary

Toyota Lift NW seeks a Road Mechanic to deliver on-site service and preventative maintenance for customer lifts. You will perform PM tasks, diagnose issues, and conduct on-site repairs while upholding Toyota Lift NW's standards.

Effective communication with customers and dispatchers is essential, as is maintaining safety, accuracy, and timely documentation. The role requires physical ability to lift up to 50 pounds and operate various equipment, in a fast-paced field environment.

Qualifications

• High School Diploma required.
• 2+ years breakdown/field service experience or equivalent.
• Ability to operate reach-truck, stock-picker, pallet jack.
• Strong communication and customer-service skills.
• Independent worker capable of supervising small teams.

Responsibilities

• Perform PM (periodic maintenance) at designated customer locations.
• Visually inspect lifts and verify PM participation.
• Perform field repairs at customer sites.
• Upsell during repairs and preventative maintenance agreements.
• Coordinate with dispatcher at start, during, and end of day.
• Document work orders using Catavolt.
• Review and close out all open work orders.
• Complete safety inspection forms monthly for vehicle and tool maintenance.
• Maintain safety around work areas with cones and PPE.
• Familiarize with tools and practices; follow 5S standards.

Skills

Mechanical ability

Field service experience

Strong communication

Independent worker

Forklift certification

Attention to detail

Education

High School Diploma

Technical school or equivalent

Tools

Reach-truck

Stock-picker

Pallet jack

Job description

Location(s)

169 Sturdevant Rd, Chehalis, Washington 98532

Job Description

Forklift Road Mechanic

Toyota Lift NW is a team of engaged dedicated employees who are the best of the best. We hold ourselves to the highest standards in everything we do. We don't stop at "doing just enough" and pursue complete Customer Euphoria. We conduct business in the highest ethical manner and will not know 'Status Quo.' We build and maintain the best relationships with our co-workers, leaders, and customers. Being a part of the Toyota Lift NW family means your support and dedication is relentless, abiding by an uncompromising code of integrity and transparency, and you take full responsibility for your actions as an individual.

You're committed to Toyota's 5S model: Seiri (Sort - separate essential from non-essential), Seiton (Straighten or simplify - a place for everything and everything in its place), Seiso (Shine or sweep - keep things clean and in good working order), Seiketsu (Standardize - set the 5s standard and sustain), Shitsuke (Self Discipline - advance the 5s standard).

Your Job:

Road Mechanics have constant interaction with customers. You are a front-line employee and must always represent TLNW in a professional manner and take ownership of your work. Always improve your skills and work safely in completing tasks. Follow company policy and guidelines.

Your Responsibilities:

• Perform PM (periodic maintenance) services at a designated customer location.
• Visual check of customer lift and verify all lifts are signed up on PM service.
• Perform field repairs at a designated customer location.
• Upsell during repairs and Preventative Maintenance agreements
• Check in with Dispatcher via phone in the morning when you start, throughout your day, and when you end your day.
• Document all work orders using Catavolt.
• Review work in process, complete, and complete all open work orders immediately.
• Complete safety inspection forms monthly to make sure vehicles and tools are maintained properly.
• Never compromise safety: Always surround your work area with safety cones.
• Use proper PPE's when needed.
• Familiarize yourself with proper use of tools.
• Practice 5s
• Stop, Call, and Wait if unfamiliar with a task.
• Assist as needed for various projects or jobs as requested.
• Notify supervisor of safety concerns.

Required Skills /Qualifications:

• High School Diploma. (required)
• Self-motivated, detail oriented and organized with ability to shift priorities in a changing environment. (required).
• Mechanical ability to repair equipment and adapt to various types of machines.
• Previous mechanical experience or technical school
• Minimum of 2 years breakdown experience or comparable Field service experience; or equivalent combination of education and experience.
• Strong communication skills, written and oral.
• Ability to work independently and self-motivated. Ability to lead and supervise small group of technicians.
• Ability to communicate clearly and effectively with employees, vendors and customers. (required)
• Prior experience in customer service, and material handling/industrial equipment environment. (preferred)
• Ability to operate reach-truck, stock-picker, pallet jack, & pass forklift certification
• Ability to interact effective with others; be a team player
• Maintain a good attendance record

Physical Requirements/Working Conditions:

The physical demands described here are representative of those that must be met by the Road Mechanic to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position is non-sedentary
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• Position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handles, or feel and reach with hands and arms.
• The employee is occasionally required to smell.
• Position requires the employee to climb/balance/stoop/kneel/crouch and crawl
• The employee is frequently exposed to outside weather conditions and risk of electrical shock.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is sometimes loud.

Shifts:

• M - F: 7:00 am- 5:00 pm (hours may vary due to workload)

Pay Range

• The hourly range for this position is $26.50 - $40.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Reports to: District Service Manager
Position Class: Non-Exempt/Hourly
Position Location: All Locations

Toyota Lift NW is an equal opportunity employer, and our policy is to maintain employment practices that conform to the intent and letter of the laws regarding equal employment opportunity. TLNW is committed to affording equal employment opportunity to all individuals without regard to race, sex, color, religion, national origin, age, disability, veteran or military status, marital status, sexual preference, genetic information or any other basis prohibited by federal, state, or local laws or regulations. This commitment applies to all phases of the recruitment process including hiring, selection, promotions, transfers, demotions, compensation, benefits, or training. TLNW will endeavor to make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue business hardship or a direct threat to the health or safety of any individual.