Forklift & Industrial Equipment Service Tech

Wiese USA; La Crosse (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Wiese USA is seeking a Service Technician to repair customers’ material handling equipment, including forklifts and aerial lifts. You will be the primary point of contact, delivering professional mechanical and customer service to our clients.

Responsibilities include safety leadership, troubleshooting complex issues, documenting work orders, and promoting additional Wiese services to meet customer needs while managing an efficient workload on the job site.

Qualifications

• Perform hazard assessments and maintain safe work practices.
• Strong multitasking and time management; able to prioritize and self-manage.
• Ability to lift 50 pounds and crawl in confined areas; heights >15 feet.
• Valid driver’s license with clean driving record.
• Provide your own hand tools.
• Working knowledge of computer systems and learn our software for online work orders.
• Demonstrable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical, background check, MVR, and E-Verify are required.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide excellent customer service, including offering additional Wiese services and equipment based on customer needs.
• Manage your workload effectively.

Skills

Customer service

Multitasking

Time management

Driving

Computer literacy

Tools

Hand tools

Job description

Wiese USA is seeking a Service Technician to repair customers’ material handling equipment, including forklifts and aerial lifts. You will be the primary point of contact, delivering professional mechanical and customer service to our clients.

Responsibilities include safety leadership, troubleshooting complex issues, documenting work orders, and promoting additional Wiese services to meet customer needs while managing an efficient workload on the job site.