Forklift Field Service Technician

Forklifts Group; Toledo (OH); Presencial; USD 60.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus

Monthly bonus

Health benefits

Telehealth

401(k) match

PTO 3 weeks

Holidays

Tool reimbursement

Company van

Uniforms provided

Laptop & iPhone

PPE

Descripción de la vacante

Forklifts Group is seeking a Field Service Mechanic to service and repair material-handling equipment in the Toledo area. You will troubleshoot, perform maintenance, and complete on-site repairs at customer sites with a focus on safety and efficiency.

The role requires 2+ years in a service technician role, hydraulics and diagnostics experience, and a valid driver’s license. Expect a company vehicle, tools, and monthly bonus opportunities.

Formación

• 2+ years of experience in a service technician role.
• Hydraulics and computer diagnostics experience; interpret schematics.
• Valid Driver's License; insurability to operate company vehicles.
• Ability to work independently with strong prioritization and communication.

Responsabilidades

• Troubleshoot, repair, and maintain forklifts and material-handling equipment on-site.
• Diagnose breakdowns, provide on-site repairs and issue estimates.
• Perform routine maintenance and part replacement per schedules.
• Review work with customers and document service notes and quotes.
• Utilize Mobile Service app to close days, sign off, and report status.
• Coordinate with dispatch and account manager on open issues.

Conocimientos

Service tech exp

Hydraulics

Diagnostics

Schematic reading

Attention to detail

Time management

Communication skills

Driver's license

Educación

High School Diploma or equivalent

Herramientas

Lathe

Drill press

Grinder

Mobile Service app

Descripción del empleo

Field Service Mechanic - Material Handling Equipment

Home Branch: 140 N. Byrne Road Toledo, OH 43607

Compensation Range: Based on Experience, $2,000 Sign-on Bonus

Job Summary

Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans.

Essential Functions

• Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
• Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
• Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
• Inspect used parts to determine changes in factory specifications.
• Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
• Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
• Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

Position Qualifications

EDUCATION

• High School Diploma or equivalent. Vocational or technical certification preferred.

Requirements

• 2+ years of experience in a service technician role.
• Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
• Valid Driver’s License and driving record acceptable to insurance company.
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Strong attention to detail, project management, and organizational skills.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Adhere to company’s core values.
• We are a drug free workplace. All positions require pre-employment screening.

Benefits

• Hours: All shifts Monday - Friday 7:00 am - 3:30 pm
• Incentives: $2,000 sign-on bonus and referral bonus opportunities
• Compensation: Competitive salary with monthly bonus opportunities
• Health Benefits: Comprehensive benefits include medical, dental, vision along with additional plan options. Opportunity to earn monthly premium discounts.
• Free Telehealth Benefits: Receive virtual medical care through Teledoc with a $0 copay, offering a convenient alternative to in-person visits.
• Retirement Savings: 401(k) with employer match and profit-sharing eligibility.
• Vacation/Holidays: 3 weeks PTO annually prorated in the first year, and 10 paid company holidays.
• Reimbursements: Annual Boot, Safety Glasses, and Gym reimbursement, Tool loan program
• Company provided:
• Modern service van: Including fuel card and maintenance
• Laundered uniforms
• Technology: Laptop and iPhone
• Specialized tools
• PPE

WHY JOIN FORKLIFTS GROUP?

• We are a 3rd generation family-owned company.
• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
• Positivity
• Teamwork
• Self-development
• Integrity
• Community service
• Safety
• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.

Forklifts Group is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.