Forklift Battery Technician

Motive Workforce; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Motive Workforce in Phoenix, AZ seeks an Ultra Care Technician I to maintain industrial batteries at client sites. The role involves battery inspections, watering, washing, and full-scale tests, while promoting related products and services.

The ideal candidate has 1–3 years in the battery field service environment, strong safety discipline, and the ability to work independently under schedule constraints. This position requires on-site work in Phoenix.

Qualifications

• 1–3 years of experience in the battery industry or related field service environment.
• Prior sales or customer service in field service is strongly preferred.
• Must be able to read and interpret safety rules, operating and maintenance instructions.

Responsibilities

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, watering, washing, and full-scale inspection including recording of voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck regularly.
• Addresses safety and EPA issues.
• Tests acidity levels of water and performs voltage testing.
• Maintains an accurate parts inventory.
• Promotes point-of-sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies (warranty, safety, environmental, OSHA, hazmat).
• Ensures work orders are filled out properly and submitted timely.
• Establishes and maintains good relationships with customers.
• Coordinates repairs or resolves customer issues in communication with supervisors and other departments.
• All other duties as required.

Skills

Battery knowledge

Troubleshooting

Detail orientation

Analytical thinking

Time management

Communication

Job description

Job Description

Purpose and Scope:The Ultra Care Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.

Job Requirements

Responsibilities:

• Represents the company in a neat and professional manner in accordance with company standards.
• Practices safety and good housekeeping in all circumstances.
• Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
• Performs watering system installations.
• Conveys information to proper customer contacts.
• Safely operates a service vehicle and keeps it in good working order.
• Operates a forklift and reach truck on a regular basis.
• Recognizes and addresses safety and EPA issues.
• Safely and correctly processes non-potable water recovered by the battery wash.
• Tests for and analyzes results of acidity level of water (pH).
• Performs voltage testing and pressure washing of battery.
• Maintains an accurate assigned parts inventory.
• Actively promotes point of sale items and allied products and services.
• Follows assigned schedule to ensure regular product maintenance.
• Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
• Ensures work orders are filled out properly and submitted in a timely manner.
• Establishes and maintains good working relationships with customers.
• Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
• All other duties as required.

Skills / Other:

• Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.
• Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).
• Able to prioritize work, work independently, and move from task to task.
• Analytical and critical thinker.
• Detail-oriented.
• Troubleshooting skills, able to define problems and solve them.
• Solid organizational skills.
• Deadline-driven, self-motivated.

Experience:

• 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.

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