Forge Field Ops

Wisenbaker Builder Services, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Wisenbaker Builder Services, Inc. is seeking a Field Operations professional to lead and optimize installation and service processes within the branch. You will gain hands-on experience across templates, expediting, and on-site management while driving labor efficiency and quality outcomes.

The role emphasizes proactive decision-making, cross-functional collaboration, and travel between sites to ensure issues are resolved quickly and customers remain confident in Wisenbaker’s work.

Qualifications

• High school diploma or equivalent is required.
• Strong written and verbal communication skills.
• Experience leading teams in field-based, operational environments.
• Ability to work across office and jobsite settings, with travel as needed.
• Working knowledge of Wisenbaker Builder Services operations preferred.
• Proficiency with Excel, Word, and Outlook.

Responsibilities

• Rotate through all parts of Field Operations within 180 days.
• Get hands-on: installation training across floor coverings, cabinets and countertops in new homes.
• Installation training in tile, wood, carpet & MFG products.

Skills

Communication

Leadership

Team management

Problem solving

Field operations

Travel ready

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

You didn’t spend 4 years earning a degree to sit behind a desk and watch someone else runt the business. Field operations is messy. Crews change. Schedules shift. Install issues pop up fast. And too often, the person responsible is expected to “figure it out” without the authority, clarity, or support to actually lead. At Wisenbaker, we don’t want a traffic cop. We want someone in Field Operations who understands the field, knows the product, and can bring order, accountability, and performance to installation and service operations. If you’re wired to solve problems, build strong teams, and own results instead of deflecting them, you’ll feel at home here.

Your Mission:

As part of the Field Ops Readiness Program, you are responsible for how work gets done in the field. You’ll train with Area Managers, Expediting and Template Techs, and own the performance of installation and service operations within your branch. From labor efficiency and subcontractor quality to product execution and profitability, your role ensures jobs are installed correctly, issues are resolved quickly, and customers stay confident in Wisenbaker. When field operations run smoothly, the entire branch wins.

What You’ll Be Doing (and Owning):

• In 180 days, you'll rotate through every part of Field Operations - Templates, Expediting, Service Technicians and Jobsite Management with Area
• Get hands-on: real time spent installation training across floor coverings, cabinets and countertops in new homes.
• Installation training in tile, wood, carpet & MFG products

What We’re Looking For:

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Working knowledge of Wisenbaker Builder Services operations preferred.
• Ability to make timely decisions and escalate issues appropriately.
• Comfort using Excel, Word, and Outlook.
• Experience leading teams in field-based, operational environments.
• Ability to work across both office and jobsite settings, including travel as needed.

About The Company

At Wisenbaker, we don’t just support the homebuilding industry, we help build it from the ground up. As one of the largest interior finish solutions providers in the country, we partner with top homebuilders to deliver flooring, countertops, and cabinets that turn houses into homes. But we’re more than materials, we’re a people-powered operation where hard work is noticed, growth is real, and leadership actually leads. If you're ready to be part of something built to last, welcome to Wisenbaker.

At Wisenbaker, we don’t just support the home building industry, we help build it from the ground up. As one of the largest interior finish solutions providers in the country, we partner with top home builders to deliver flooring, countertops, and cabinets that turn houses into homes. But we’re more than materials, we’re a people-powered operation where hard work is noticed, growth is real, and leadership actually leads. If you're ready to be part of something built to last, welcome to Wisenbaker.