Foreman Mobile Service

Rush Enterprises, Inc; Atlanta (GA); On-site; USD 80,000 - 90,000; Full time

Job summary

Rush Enterprises, Inc. is seeking a Foreman of Mobile Service Technicians in Atlanta, GA to lead a team of field technicians. The role ensures repairs are performed correctly, on time, and within budget while maintaining high customer satisfaction.

You will dispatch work, monitor progress, and verify that technicians log hours accurately. A valid driver license and 2–4 years of related experience are required to oversee service operations and ensure quality. Equal opportunity employer.

Qualifications

• High school diploma or GED is required.
• Two to four years of related experience or training.
• A current and valid driver license is required.

Responsibilities

• Dispatch repair work; assign technicians to segments matching their skill level.
• Check progress of all work in process and each repair order.
• Ensure technicians are clocked on jobs correctly and to flat rate repair operations.
• Review technician repair comments for accuracy and completeness.
• Keep Service Link updated and communicate updates to service advisor/communicator.
• Provide technical support to technicians when necessary.
• Provide complete and accurate written cost estimates for repairs.
• Ensure quality checks and road tests are performed as appropriate.
• Ensure parts and materials are charged correctly.

Education

High school diploma or GED

Two to four years’ related experience

Driver license

Job description

The Foreman of Mobile Service Technicians is responsible for ensuring qualified technicians perform repairs correctly, on time, and on budget. Also responsible for ensuring the service department maintains a consistently high level of customer satisfaction.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities

• Dispatch repair work; assign technicians to mechanical segments that match their skill level to ensure quality. Ensure repairs are assigned in an equal and fair manner.
• Check progress of all work in process and each repair order throughout the day.
• Ensure technicians are clocked on jobs correctly throughout work day and to flat rate repair operations as they are completed throughout the day (notate the correct flat rate hours to bill on each repair order operation).
• Review technician repair comments and verify completed and appropriate for work performed on each operation.
• Keep Service Link updated according to Company policies and standards. Communicate updates to service advisor/communicator via comments in Service Link.
• Provide technical support for technicians when necessary.
• Provide a complete and accurate written cost work estimate for every repair, unless directed otherwise.
• Ensure quality checks are performed on completed jobs and ensure road tests are performed as appropriate to quality-check service work.
• Ensure parts, materials, and other supplies are charged correctly; verify parts department personnel have reviewed and approved.

Basic Qualifications

• High school diploma or general education degree (GED).
• Two to four years’ related experience and/or training; or equivalent combination of education and experience.
• Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.

Benefits

• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $80,000.00/Yr.

Maximum Pay Rate

USD $90,000.00/Yr.