Foreman Mobile Service

Rush-Enterprises; Atlanta (GA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company matching

Employee stock purchase program

Performance-based incentives

Training and development

Job summary

Rush Truck Centers is seeking a Foreman of Mobile Service Technicians to oversee qualified technicians, ensuring repairs are performed correctly, on time, and on budget, while maintaining high customer satisfaction levels.

The role leads the service department across our network of locations, offering growth opportunities in a large, nationwide dealership group. Benefits and total rewards are highlighted for employee success and development.

Qualifications

• High School Diploma or GED (or equivalent).
• 2–4 years of related experience and/or training, or equivalent combination of education and experience.
• Must possess a current and valid driver license with insurability per company policy.

Responsibilities

• Dispatch repair work and assign technicians to appropriate segments to ensure quality.
• Monitor progress of repairs and repair orders throughout the day.
• Ensure technicians clock in correctly and bill hours for completed operations.
• Review technician comments and verify work performed matches the operation.
• Maintain Service Link updates and communicate with service advisor via comments.
• Provide technical support to technicians as needed.
• Prepare complete and accurate written cost estimates for repairs.
• Ensure quality checks and road tests are performed as appropriate.
• Verify parts and materials are charged correctly and approved by parts department.

Education

High School Diploma or GED

Job description

Advertised Job Description

The Foreman of Mobile Service Technicians is responsible for ensuring qualified technicians perform repairs correctly, on time, and on budget. Also responsible for ensuring the service department maintains a consistently high level of customer satisfaction.

The Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

• Dispatch repair work; assign technicians to mechanical segments that match their skill level to ensure quality. Ensure repairs are assigned in an equal and fair manner.
• Check progress of all work in process and each repair order throughout the day.
• Ensure technicians are clocked on jobs correctly throughout work day and to flat rate repair operations as they are completed throughout the day (notate the correct flat rate hours to bill on each repair order operation).
• Review technician repair comments and verify completed and appropriate for work performed on each operation.
• Keep Service Link updated according to Company policies and standards. Communicate updates to service advisor/communicator via comments in Service Link.
• Provide technical support for technicians when necessary.
• Provide a complete and accurate written cost work estimate for every repair, unless directed otherwise.
• Ensure quality checks are performed on completed jobs and ensure road tests are performed as appropriate to quality-check service work.
• Ensure parts, materials, and other supplies are charged correctly; verify parts department personnel have reviewed and approved.

Basic Qualifications:

• High school diploma or general education degree (GED).
• Two to four years' related experience and/or training; or equivalent combination of education and experience.
• Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier.

Benefits:

• We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $80,000.00/Yr.

Maximum Pay Rate

USD $90,000.00/Yr.