Foreign-Trade Zone (FTZ) Operations Administrator, Charlotte NC

John S. James Co.; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive insurance (health, dental, vision, life)

401(k)

Progressive paid time-off plan

Job summary

A leading international freight forwarding company is seeking a FTZ Administrator to manage client accounts and ensure compliance with customs regulations. The ideal candidate will have at least 3 years of experience in customs brokerage or foreign-trade zone operations, a Bachelor's degree, and strong skills in organization and communication. This position offers a comprehensive benefits package, emphasizing commitment to both professional growth and customer service.

Qualifications

• Minimum 3 years’ experience in customs brokerage or foreign-trade zone operations.
• Customs Broker License or similar accreditation preferred.

Responsibilities

• Process documentation for foreign-trade zone operations and customs clearance.
• Assist in researching zone inventory balance discrepancies.
• Maintain paperwork according to document retention procedures.

Skills

Strong computer literacy

Organizational skills

Communication skills

Attention to detail

Strong ethical standards

Education

Bachelor's Degree or equivalent

Tools

MS Office

FTZ entry/admission filing software

Job description

John S. James Co. was founded in 1941 in the city of Savannah, Georgia. Our mission of offering personalized service to the international transportation community quickly established our firm as a leader in the international freight forwarding and customs brokerage industries. Our founder’s initial vision, to provide unparalleled service to our customers, still resonates in our culture today. Our reputation for excellence is a direct result of our commitment to service and professionalism.

We are pleased to offer an attractive benefits package for all our valued team members, which includes comprehensive insurance (including health, dental, vision, and life), 401(k), and a progressive paid time-off plan.

Role

The FTZ Administrator will take ownership of client accounts, ensure work is completed on a daily basis, and be accountable for the compliance and accuracy of transactions under his/her responsibility.

Responsibilities

• Process documentation required for foreign-tradezone operations and customs clearance in accordance with Customs regulations, with careful attention to detail
• Ensure adherence to any relevant governmental regulations (partner government agencies, tariffs, license requirements, etc.)
• Assist in researching zone inventory balance discrepancies as necessary
• Maintain paperwork according to document retention procedures and create detailed and complete notes as required for recordkeeping purposes
• Keep customers apprised of admission and entry statuses and issues in a professional and helpful manner
• Assist with FTZ related special projects as needed
• Ensure any and all issues with accounts and transactions are resolved timelyAudit files in coordination with other members of the FTZ Services department
• Engage in continuous education opportunities provided by John S. James Co., including off-site seminars, webinars, or industry events
• Other tasks as directed byManager

Qualifications

• Bachelor's Degree desired or equivalent education combined with practical experience in the field of import and foreign-trade zones.
• Minimum 3 years’ experience in customs brokerage and/orforeign-trade zone operations
• Customs Broker License, Certified Customs Specialist, and/or Certified Zone Specialistaccreditation are preferred
• Strong computer literacy (including MS Office and FTZ entry/admission filing software)
• Highly developed organizational and communications skills
• Strong ethical standards coupled with an understanding of the business implications of operational decisions