Lead Foreign Trade Zone Operations in a Fast-Paced Global Logistics Environment
Are you a strong leader with expertise in Foreign Trade Zone (FTZ) operations, customs compliance, and warehouse logistics? Do you thrive in a fast-paced environment where compliance, operational excellence, and customer service are critical?
We are seeking an FTZ Supervisor to oversee daily Foreign Trade Zone operations in Miami, FL. In this role, you will lead a local FTZ team, serve as the Zone Administrator, collaborate closely with customers and regulatory agencies, and ensure compliance with all U.S. Customs and Border Protection (CBP), FTZ, and other regulatory requirements.
This is an excellent opportunity for a hands-on leader who enjoys problem-solving, process improvement, and building high-performing teams while supporting a complex international trade and logistics operation.
What You'll Do
Leadership & Team Management
- Lead, coach, and develop a team responsible for FTZ operations and compliance.
- Manage employee performance, productivity, and professional development.
- Foster a culture of accountability, compliance, and continuous improvement.
- Develop and maintain standard operating procedures and work instructions.
FTZ Operations & Compliance
- Serve as the local FTZ Administrator and subject matter expert.
- Ensure compliance with all CBP regulations, FTZ requirements, and recordkeeping standards.
- Audit FTZ transactions, customs documentation, inventory records, and operational processes.
- Oversee inbound admissions, zone-to-zone transfers, withdrawals, and inventory movement activities.
- Ensure timely and accurate filing of CBP documents, including:
- CBP Form 214
- CBP Form 3461
- CBP Form 7501
- CBP Form 7512
- Maintain current and accurate FTZ Operations Manuals and compliance documentation.
Customer & Regulatory Relations
- Act as the primary liaison between customers, carriers, Customs officials, and internal stakeholders.
- Support customs audits and compliance reviews.
- Coordinate with brokers, regulatory agencies, and business partners to resolve operational and compliance issues.
- Partner with users/customers to conduct compliance reviews and operational assessments.
Process Improvement & Systems Support
- Drive continuous improvement initiatives to enhance operational efficiency and compliance.
- Partner with IT and business stakeholders to resolve EDI, ASN, inventory, and system-related issues.
- Research and resolve inventory discrepancies, concurrence issues, and transactional variances.
- Manage department productivity while meeting carrier and warehouse cutoff times.
What We're Looking For
Required Experience
- 3-5+ years of experience in:
- Customs Brokerage
- Import/Export Logistics
- Warehouse Operations
- Prior leadership experience supervising employees, teams, or projects.
FTZ Expertise
Hands-on experience with:
- Monthly, quarterly, and annual FTZ business reviews
- FTZ compliance reporting and management
- Inventory control and recordkeeping systems
- Harbor Maintenance Fee (HMF) compliance and management
- Customs audits and broker coordination
- FTZ admissions, withdrawals, transfers, and inventory controls
Education & Qualifications
Required
- High School Diploma or GED
Preferred
- Bachelor's Degree
- Licensed Customs Broker (LCB)
Technical Skills
- Strong knowledge of:
- U.S. Customs Regulations
- Foreign Trade Zone Regulations
- HTS Classification
- Customs Valuation
- Audit and Compliance ProcessesWorking knowledge of:
- Warehouse Management Systems (WMS)
- Inventory Control Systems
- Import/Export Operations
- Customs Brokerage Processes
- Advanced Microsoft Office skills, including Excel.
- Experience with web-based trade, logistics, and compliance software applications.
Success Traits
We're looking for a leader who is:
- Results-driven and highly organized
- Analytical with strong problem-solving abilities
- A critical thinker who can make sound decisions under pressure
- Comfortable managing multiple priorities and deadlines
- A strong communicator with exceptional interpersonal skills
- Collaborative, proactive, and customer-focused
- Able to quickly analyze complex situations and implement effective solutions
- Location: Miami, FL
- Schedule: Hybrid (4 days onsite, 1 day remote; subject to change based on business needs)
- Availability: Must be available for occasional weekend on-call support
Why Join Us?
Join a global logistics organization where you can leverage your FTZ expertise, lead critical trade compliance initiatives, and make a direct impact on operational excellence. This role offers the opportunity to partner with customers, customs authorities, and internal stakeholders while developing and leading a high-performing FTZ operation.