Ford Parts Apprentice /Warehouse & Driver

Gilbert Family of Companies; Florida; On-site; USD 30,000 - 45,000; Full time

Job summary

Gilbert Family of Companies is seeking a Counterperson for their Parts Department to oversee the parts sales process and provide excellent customer service. This role involves communication with customers and staff, managing warehouse tasks, and ensuring a dynamic work environment. Ideal candidates will possess strong interpersonal skills and a willingness to learn, making it a great opportunity for those looking for a stable career in a family-owned environment.

Benefits

Medical, Dental, Vision, and other Supplemental Insurance

401K Plan (matching)

Paid time off

Family owned and operated

Qualifications

• Prior Ford auto parts sales experience preferred.
• Willingness to improve in a dynamic work environment.
• Valid driver's license with a clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Manage warehouse tasks, including pulling/filling orders and weekly stock checks.

Skills

Interpersonal skills

Time management

Customer service

Education

High School Diploma or equivalent

Tools

Inventory management systems

Job description

Join The Gilbert Team!

The Gilbert Family employs many people throughout the Okeechobee community at our different entities. Our businesses are consistently regarded as a premier place of employment in the area. Our team includes Gilbert Chevrolet, Gilbert Ford, Gilbert Oil Company, Gilbert Collision Center, Gilbert Fleet & Commercial, Gilbert Outdoors, Gilbert Line-X, Gilbert Experience Productions, and Gilbert Realty Group. The diversity of our businesses increases opportunities within each location and across the group. Paired with our customer care culture, Gilbert offers everything you need for a long-term career.

Gilbert Ford is seeking a counterperson, warehouse, and delivery driver for our Parts Department.

We're interested in helping you take the next step in your career. We believe happy employees lead to happy customers!

Benefits

• Medical, Dental, Vision, and other Supplemental Insurance
• 401K Plan (matching)
• Paid time off
• Family owned and operated

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up specific parts.
• Answer phone calls, provide price quotes, and other information to customers.
• Review body shop estimates to verify correct parts and pricing.
• Provide high-level service to internal and external customers.
• Manage warehouse tasks, including pulling/filling orders and weekly stock checks.
• Notify the parts manager of out-of-stock items or urgent shop materials.
• Locate out-of-stock parts from outside sources and submit emergency orders if needed.
• Ensure all internal part requests are billed on the service repair order.
• Handle payments from retail customers or obtain credit authorization.
• Pick up and deliver parts as needed.

Qualifications

• High School Diploma or equivalent; prior Ford auto parts sales experience preferred.
• Knowledge of cataloging and inventory management systems is a plus.
• Willingness to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read and interpret safety and maintenance documents.
• Ability to calculate figures, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Valid driver's license with a clean driving record.
• Willing to submit to a background check.

We are a Drug-Free Workplace.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.