Ford Mobile Repair Service Technician

Mike Dorian Ford; Clinton Charter Township (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401K Plan

Medical & Dental

Growth opportunities

Paid time off

Paid Training

Employee vehicle purchase plan

Discounts on Parts & Service

Long term job security

No weekends

Job summary

Dorian Ford in Clinton Township is seeking a Mobile Service Technician to join our team. You’ll travel to customer locations to perform mobile repairs, with a focus on quality and customer service.

The ideal candidate has at least two years of automotive service experience, a valid Michigan driver license, and ASE/ Ford certifications are a plus. We offer a supportive family-owned environment, paid training, growth opportunities, and no weekends.

Qualifications

• Must be detail-oriented and organized.
• Valid driver license with a safe driving record.
• State of Michigan mechanical license is required.
• ASE/Manufacturer Ford certifications are desirable but not mandatory.
• Service Technician experience is required.
• Comfort using tablets and other tech devices.

Responsibilities

• Provide an exceptional customer experience to drive loyalty.
• Engage with many different customers daily and represent Dorian Ford.
• Organize and prepare for the day’s appointments.
• Perform vehicle repairs and maintenance per repair order.
• Communicate with Parts Department and Service Team to manage production and communication.
• Accurately document repairs/work performed on the repair order.
• Stay informed of Ford technical bulletins and complete required training.
• Able to work occasionally in challenging weather conditions.
• Able to drive and maintain a company vehicle.

Skills

Detail-oriented

Organized

Valid driver license

ASE/Manufacturer certifications

Ford certifications desirable

State of Michigan mechanical license

Service Technician experience

Tablets / tech literacy

Job description

Dorian Ford is searching for a Mobile Service Repair Technician to join our team! Minimum of two years of automotive service experience required. The ideal candidate will be detail oriented, have knowledge in automotive repair, and a great attitude. As a Mobile Repair Technician, you’ll go to customer vehicle locations within the area and complete mobile repairs. If you're prepared to dedicate effort and stay motivated to learn, our team is ready to assist you in advancing your career in automotive repair.

About Dorian Ford

Dorian Ford in Clinton Township has been family owned and operated since 1964. Our team members work hard to provide excellent sales and service to our guests. Each team member plays a vital role in our success. Through their commitment and exceptional work, we pledge to consistently provide the award-winning service and value that our community has come to expect from our dealership over the years.

Job Description

As a Mobile Service Technician, you will:

• Provide an exceptional customer experience to drive loyalty
• Engage with many different customers each day and represent Dorian Ford
• Organize and prepare for the day’s appointments
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with Parts Department and Service Team regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly

QUALIFICATIONS:

• Detail-oriented and organized
• Valid driver license, maintaining a safe driving record
• ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
• State of Michigan mechanical license
• Service Technician experience required
• Strong use of technological devices including tablets

WHAT WE OFFER:

• Excellent pay
• 401K Plan, Medical & Dental
• Large workspace with multiple bays
• Family owned and operated business
• Growth opportunities
• Paid time off and vacation
• Paid Training
• Employment vehicle purchase plans
• Discounts on Parts & Service
• Long term job security
• NO WEEKENDS required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.