Ford-Certified Automotive Technician | Sign-On Bonus

Roberts Motors, Inc.; Alton (IL); On-site; USD 42,937 - 61,153; Full time

Benefits offered by this job

Pension

Employee discount

Health insurance

Paid training

Job summary

An automotive service provider is seeking an Automotive Service Technician with experience in warranty and non-warranty inspections. The role offers up to $2,500 sign-on bonus for Ford Certified technicians. Responsibilities include troubleshooting customer concerns, ensuring vehicle maintenance, and providing superior customer service. Candidates should have a high school diploma, ASE certification, and a professional work ethic. Competitive pay and benefits are offered including health insurance and paid training.

Qualifications

• Proven track record of achieving or over‑achieving goals.
• Professional appearance and work ethic.
• Great attitude with a high‑energy personality.

Responsibilities

• Correctly troubleshoot customer concerns using the latest tools.
• Inspect every vehicle for additional sales opportunities.
• Keep up to date with all technical publications.

Skills

Experience in performing warranty and non-warranty inspections

Outstanding communication skills

Superior customer service skills

Ability to exercise good judgment

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree

Job description

Automotive Service Technician Ford Certified Roberts Motors

Up to $2,500 Sign on Bonus available for Technicians currently Certified with Ford Motor Company!

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.

Responsibilities:

Primary Responsibilities:

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
• Ensure that common courtesy is shown toward all customers you come into contact with
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
• Keep up to date with all technical publications and Service Communications
• Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
• Address all original customer concerns before moving onto additional sales
• Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
• Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
• Participate in any Factory, or in-house sponsored training programs offered to you
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
• Perform any other duties assigned by the Service Manager, ASM or Group Leader
• Always come to work on time, ready to work, and in a clean uniform
  
  
  

Ideal candidates will have:

Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.

Proven track record of achieving or over-achieving goals

Outstanding communication skills

Professional appearance and work ethic

Great attitude with a high-energy personality

Superior customer service skills

Ability to read and comprehend instructions

Ability to exercise good judgment

Valid State drivers license and good driving record

Required Education:

High school diploma or equivalent

Must have technical aptitude displayed by ASE certification

Technical or trade school degree preferred

Compensation:

We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

Apply Now!

We Would Really Like To Hear From You!

Work Remotely

• No
  
  
  

Job Type: Full-time

Pay: From $37.78 per hour

Expected hours: 40 per week

Benefits:

• Pension
• Employee discount
• Health insurance
• Paid training
  
  
  

Schedule:

• 8 hour shift
• Monday to Friday
  
  
  

Application Question(s):

• Do you have experience as a Ford Service Technician
  
  
  

Work Location: In person