Ford Auto Parts Counter Assistant

Auto Plaza Group; De Soto (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading automotive group is seeking a dynamic Counter Assistant for their Ford parts department. This role focuses on delivering exceptional customer service, managing parts inventory, and ensuring smooth operations in a collaborative environment. Ideal candidates will possess strong customer service skills and a high school diploma, with benefits including comprehensive health coverage, paid training, and career growth opportunities.

Benefits

Comprehensive health benefits

Free college degrees

Paid training and development

Career growth opportunities

Team building events

Paid time off

Tool insurance

Qualifications

• Previous experience in the automotive industry or parts department preferred.
• Strong customer service skills and a positive attitude.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Greet and assist customers in a professional and timely manner.
• Identify customer needs and provide accurate information about parts and accessories.
• Process sales transactions efficiently and accurately.

Skills

Customer service skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Relevant software proficiency

Job description

About the Company:

Pettus Automotive is an automotive group operating in multiple locations in Missouri. We carry a full line up of pre-owned inventory and we are a franchised dealer group for Ford, Chrysler, Dodge, Jeep and RAM.

We are professional, customer-centric and collaborative. We know our team is our most valuable asset and they are treated as such. Some say it, but we really mean it-- We are like family. Our connection to our team and our extraordinary bonds allow us to fulfill our mission in automotive service and sales to our customers and create life long relationships.

Our work environment includes:

• Growth opportunities

• Company perks

• Top pay

• Great benefits

• On-the-job training

• A Company with heart

• A place to grow roots

Job Description

We are seeking a dynamic and customer-oriented individual to join our Ford auto parts department as a Counter Assistant. This role involves providing exceptional customer service, assisting with parts inventory management, and supporting the overall operations of the parts department.

Responsibilities:

• Greet and assist customers in a professional and timely manner.
• Identify customer needs and provide accurate information about parts and accessories.
• Process sales transactions efficiently and accurately.
• Handle customer inquiries and resolve issues promptly.
• Assist with maintaining accurate inventory levels.
• Stock shelves and organize parts effectively.
• Assist with receiving and processing incoming parts shipments.
• Locate and retrieve parts for customers and technicians.
• Process customer orders, including special orders and backorders.
• Verify part numbers and pricing information.
• Coordinate with suppliers and vendors to expedite orders.
• Maintain a clean and organized work environment.
• Assist with various administrative tasks as needed.
• Participate in ongoing training and development opportunities.

Qualifications:

• High school diploma or equivalent.
• Previous experience in the automotive industry or parts department preferred.
• Strong customer service skills and a positive attitude.
• Ability to work effectively in a fast-paced environment.
• Attention to detail and organizational skills.
• Basic computer skills and proficiency with relevant software.

Compensation:

Compensation is based on experience and certification level, very high income potential.

Benefits:

• Comfortable Work Environment: Enjoy working in temperature-controlled shops designed for your comfort.
• Exclusive Employee Discounts: Get special pricing on vehicles, parts, and services to keep you and your family on the road.
• Comprehensive Health Benefits: We offer health, dental, and vision insurance to ensure you and your loved ones are covered.
• Invest in Your Future: Take advantage of our 401K matching program and plan for a secure future.
• Free College Degrees: Further your education without the financial burden—our program covers the cost.
• Exciting Travel Discounts: Enjoy special discounts on travel and amusement parks, perfect for your next adventure.
• Relax at the Company Lake House: Take a free weekend getaway to our serene lake house.
• Team Building & Events: Participate in various team-building events that make work fun and rewarding.
• Paid Training & Development: We invest in you with paid training, manufacturer courses, and personal development opportunities.
• Career Growth: We believe in promoting from within, offering numerous advancement opportunities.
• Tool Insurance: Protect your essential tools with our catastrophic tool insurance.
• Paid Time Off: Balance work and life with vacation and sick days.

Pettus Automotive is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.