Dispenser / Counter Assistant

NHS; Kansas; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading community health practice is looking for an enthusiastic Dispensing Assistant to join their friendly team in Wheaton Aston. The role includes dispensing medication, maintaining records, and providing patient advice under the supervision of pharmacists. Ideal candidates should have NVQ qualifications and strong PC skills, committed to providing excellent patient care.

Qualifications

• GSCE C or equivalent in Maths required.
• NVQ Level 2 in Dispensing Assistant Training Course required.

Responsibilities

• Help dispense medication to patients accurately and timely.
• Maintain accurate record keeping and check stock levels.
• Provide medicines-related and healthy lifestyle advice.

Skills

Good PC skills

High work standard

Caring individual

Able to maintain confidentiality

Focus on tasks

Education

GSCE C or equivalent in Maths

NVQ Level 2 in Dispensing Assistant Training Course

Job description

We at Brewood Medical Practice/ MIdlands Community Services are looking for an enthusiastic member of staff to join our friendly dispensary team. This role is mainly based at our branch surgery at Wheaton Aston. Wheaton Aston is a lovely, small friendly semi-rural village to whom the practice dispense medication to from the GP practice. The practice building has undergone recent modernisation in order improve the service provided to patients, this includes a new dispensary. Our dispensary team consists of Pharmacist and Pharmacy Technicians.

The hours of work would be: Monday 8:30am-6:30pm, Wednesday 8:30am-5pm and Friday 8:30am-5pm.

Main duties of the job

The role includes helping dispense medication to patient in a timely manner, assist with temperature monitoring of areas where medication is stored, help maintain accurate record keeping, checking stock levels and topping these up, unpack and put away orders of medication, ensure any patient returned medication is dealt with appropriately in line with standard operating procedures (SOPs), ensure that all SOPs are adhered to, give advise to patients relating to medication under the supervision of a pharmacist (ensuring that anything you are unsure of them is referred to the pharmacist), undertake admin duties, use the EMIS clinical system and aid with queries from other members of the practice team where appropriate. Sell over the counter medication to customers for minor ailments, advise and refer to the pharmacist when appropriate.

About us

Brewood medical practice / MCS have an ethos of providing best patient care through good team work. All the different areas within the practice work together in order to ensure patients get the best care, the dispensary are included in this.

We are looking for a candidate with the following:

• Good and accurate PC skills
• Works to a high standard
• Good honest work ethic
• Caring individual
• Able to maintain patient confidentiality
• Able to focus on a task

Job responsibilities

FOR MORE INFORMATION SEE ATTACHED JOB DESCRIPTION

To work alongside pharmacist pharmacy technicians and under the supervision of the responsible pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.

To provide medicines-related and healthy lifestyle advice to patients.

To have completed an accredited NVQ level 2 (or equivalent) Dispensing Assistant training course.

It is desirable that the candidate has undertaken a NVQ level 2 in Medicine counter assistant course.

Candidate key responabilities;

• To select and label pharmaceutical products in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements.
• To ensure the safe and correct transfer of dispensed items to patients.
• To accurately maintain Patient Medication Records (PMR) to ensure patient safety and in accordance with data protection requirements.
• To identify medicine related problems or queries and bring these to the attention of the pharmacist.
• To answer queries on the supply and availability of medicines, where it is within your competence.
• To receive stock in accordance with SOPs.
• To ensure the safe and appropriate storage of medicines, undertaking temperature monitoring.
• To assist with stock control and the maintenance of reasonable stock levels.
• To liaise with other healthcare professionals to assist in providing best service for patients.
• To undertake the preparation of Monitored Dosage Systems.
• To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.
• To select and recommend suitable products and provide advice on their correct use.
• To provide advice on leading a healthy lifestyle.
• To refer to the pharmacist when appropriate.
• To maintain an up-to-date knowledge of medicines and minor ailments by reading journals, product information and training resources.
• To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by the pharmacist.
• Handle cash and electronic payments for prescription charges and other goods/services

Person Specification

Qualifications

• GSCE C or equivalent in Maths.
• NVQ Level 2 in Dispensing Assistant Training Course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceDependant on experience