Footwear Team Captain: Lead, Coach & Drive Performance

Dick's Sporting Goods; Cincinnati (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK'S Sporting Goods in Cincinnati, OH is seeking a Team Captain - Footwear to lead the Footwear department with expert product knowledge and an exceptional athlete experience focused on fit and performance.

You will coach teammates, drive sales, and ensure the department is ready to meet athlete needs while developing your leadership career in a fast-paced retail environment. The role emphasizes customer service, teamwork, and operational excellence.

Qualifications

• Retail/customer-facing experience required.
• People leadership experience preferred.
• Basic store operations knowledge and safety awareness.

Responsibilities

• Deliver outstanding athlete experiences with product knowledge and service.
• Assist in developing 30-60-90 day plans with SM/ASM for priorities.
• Create effective schedules and assign workload to maximize coverage.
• Lead sourcing, interviewing, and onboarding of team members.
• Uphold safety, loss prevention, and SOPs; enforce policies.

Skills

Leadership

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Cincinnati, OH is seeking a Team Captain - Footwear to lead the Footwear department with expert product knowledge and an exceptional athlete experience focused on fit and performance.

You will coach teammates, drive sales, and ensure the department is ready to meet athlete needs while developing your leadership career in a fast-paced retail environment. The role emphasizes customer service, teamwork, and operational excellence.