Footwear Specialist: Expert Fit & Athlete Experience

DICK'S Sporting Goods, Inc.; Ann Arbor (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

DICK'S Sporting Goods in Ann Arbor is seeking a Specialist - Footwear to help athletes find the right fit and performance footwear. You will drive sales, support teammates, and deliver an athlete-first experience in a fast-paced store environment.

Join a team that values coaching, collaboration, and service. You’ll engage customers, explain product features, and contribute to a welcoming, inclusive store culture while upholding merchandising standards.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail or customer-facing experience preferred.
• Ability to engage customers and drive sales.

Responsibilities

• Delivers outstanding athlete experience by engaging athletes, guiding product selection, and providing accurate, knowledgeable information about products.
• Assists with onboarding and training of new teammates, acting as subject-matter expert in store processes.
• Maintains efficient store operations and ensures products are ready for purchase with an athlete-first mindset.
• Upholds merchandising and presentation standards, floor sets, signage, pricing, and inventory presentation.
• Promotes customer participation in programs such as loyalty, warranty sales, and private label cards.
• Creates a welcoming store environment and adheres to safety, loss prevention, and store policies.

Skills

Retail experience

Customer service

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Ann Arbor is seeking a Specialist - Footwear to help athletes find the right fit and performance footwear. You will drive sales, support teammates, and deliver an athlete-first experience in a fast-paced store environment.

Join a team that values coaching, collaboration, and service. You’ll engage customers, explain product features, and contribute to a welcoming, inclusive store culture while upholding merchandising standards.