Footwear Specialist: Elevate Athletes’ Comfort & Performance

Dick's Sporting Goods; Bismarck (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Footwear to deliver expert footwear guidance focused on fit, performance, and comfort. In a fast-paced retail setting, you will drive sales, support teammates, and create an athlete-first shopping experience.

You will collaborate with teammates to ensure great customer service, proper product presentation, and adherence to store standards. Experience in retail or customer-facing roles is valued, with a High School diploma or equivalent expected.

Qualifications

• High School Diploma or Equivalent is required.
• 1-3 years of experience preferred.
• Previous retail or customer-facing experience is a plus.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand needs and provide product information and recommendations.
• Onboards and trains new/existing team members as a subject matter expert in designated store processes.
• Maintains athlete-first mindset and ensures products are ready for purchase and athletes are engaged as desired.
• Follows merchandising and presentation standards including floor sets, signage, pricing, and inventory presentation.
• Promotes customer participation in company programs such as loyalty, warranty sales, and credit card enrollment.
• Creates an inviting store environment with respectful treatment for teammates and athletes, compliant with safety and store policies.

Skills

Customer service

Sales

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Footwear to deliver expert footwear guidance focused on fit, performance, and comfort. In a fast-paced retail setting, you will drive sales, support teammates, and create an athlete-first shopping experience.

You will collaborate with teammates to ensure great customer service, proper product presentation, and adherence to store standards. Experience in retail or customer-facing roles is valued, with a High School diploma or equivalent expected.