Footwear Specialist: Elevate Performance & Comfort

DICK'S Sporting Goods; Harrisburg (Dauphin County); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Specialist – Footwear to deliver expert guidance, drive sales, and create a personalized, athlete-first experience. You will support teammates, help customers find the right fit, and contribute to a fast-paced, service-driven retail environment.

This role emphasizes footwear knowledge, teamwork, and exceptional customer service to help athletes perform their best while upholding store standards and policies.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in retail or customer-facing roles.
• Previous footwear retail experience is a plus.

Responsibilities

• Deliver an outstanding athlete experience by engaging customers and guiding product choices.
• Assist with onboarding and training of new team members.
• Maintain store presentation and merchandising standards.
• Promote loyalty programs and warranty sales.
• Ensure safety, loss prevention and SOP compliance.
• Provide expert footwear guidance focused on fit, performance, and comfort.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Specialist – Footwear to deliver expert guidance, drive sales, and create a personalized, athlete-first experience. You will support teammates, help customers find the right fit, and contribute to a fast-paced, service-driven retail environment.

This role emphasizes footwear knowledge, teamwork, and exceptional customer service to help athletes perform their best while upholding store standards and policies.