Footwear Specialist: Athlete-First Fit & Service

DICK'S Sporting Goods, Inc.; Garland (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Specialist – Footwear to deliver personalized, athlete-first experiences in a fast-paced retail setting. You will guide customers on fit, performance, and comfort while supporting teammates and sharing product knowledge.

Required is a High School Diploma or Equivalent with 1–3 years in retail or customer-facing roles. Join a team focused on delivering exceptional experiences for athletes of all abilities in a welcoming store environment.

Qualifications

• 1–3 years of experience in retail or customer-facing roles.
• Demonstrated ability to engage with athletes and understand shopping needs.
• Comfort with product and service recommendations to drive sales.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable product guidance.
• Anticipates athlete needs and drives sales through informed recommendations on products and services.
• Onboards and trains new and existing teammates in area-specific best practices and operational processes.
• Serves as a go-to expert in designated process categories to ensure smooth execution and productivity.
• Maintains merchandising and presentation standards, signage, price changes, and stock replenishment.

Skills

Customer service

Footwear knowledge

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Specialist – Footwear to deliver personalized, athlete-first experiences in a fast-paced retail setting. You will guide customers on fit, performance, and comfort while supporting teammates and sharing product knowledge.

Required is a High School Diploma or Equivalent with 1–3 years in retail or customer-facing roles. Join a team focused on delivering exceptional experiences for athletes of all abilities in a welcoming store environment.