Footwear Specialist – Athlete-First Fit & Performance

Dick's Sporting Goods; Kenwood (AR); On-site; USD 19,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods in the United States is seeking a Specialist – Footwear to deliver expert footwear guidance, drive sales, and provide an athlete-first experience in a fast-paced store. You will help customers find the right fit and performance footwear while engaging with teammates and contributing to a supportive team environment.

You’ll grow your impact by delivering personalized service, maintaining merchandising standards, and participating in training and development programs.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products and assortment.
• Assists with onboarding and training of new and existing team members, focusing on best practices and operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and engaged as they want.
• Upholds merchandising and presentation standards by following floor sets, signage, price changes, and inventory presentation.
• Promotes customer participation in loyalty programs, warranty sales, and private label card enrollment.
• Creates a store environment where teammates and athletes are welcomed and treated with respect, following safety and loss prevention policies.

Skills

Customer service

Sales

Communication

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in the United States is seeking a Specialist – Footwear to deliver expert footwear guidance, drive sales, and provide an athlete-first experience in a fast-paced store. You will help customers find the right fit and performance footwear while engaging with teammates and contributing to a supportive team environment.

You’ll grow your impact by delivering personalized service, maintaining merchandising standards, and participating in training and development programs.