Footwear Sales Specialist — Customer Experience Pro

Rack Room Shoes; Tempe (AZ); On-site; USD 21,000 - 27,000; Full time

Job summary

Rack Room Shoes is seeking a friendly sales associate to help customers, meet sales goals, and uphold store standards. You will engage with shoppers, demonstrate product knowledge, and participate in inventory and merchandising tasks.

You will process all transactions at the POS with accuracy, maintain neat presentation, and assist in daily loss prevention practices. A positive attitude and willingness to serve are essential, with training on policies and promotions provided.

Qualifications

• Interpersonal skills to interact effectively with customers and colleagues.
• Basic communication and math skills for transactions and teamwork.
• Strong organizational abilities for merchandising and stock control.
• Experience in retail sales, preferably footwear or specialty stores.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Promote rewards programs and company initiatives.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and fitting skills.
• Maintain awareness of loss prevention concerns.
• Assist in inventories, shipping/receiving, and floor merchandising.
• Process cashier transactions accurately in line with policy.

Skills

Interpersonal skills

Basic communication

Math skills

Organization

Retail sales experience

Job description

Rack Room Shoes is seeking a friendly sales associate to help customers, meet sales goals, and uphold store standards. You will engage with shoppers, demonstrate product knowledge, and participate in inventory and merchandising tasks.

You will process all transactions at the POS with accuracy, maintain neat presentation, and assist in daily loss prevention practices. A positive attitude and willingness to serve are essential, with training on policies and promotions provided.