Footwear Sales Pro: Customer Experience & Merchandising

Rack Room Shoes, Inc.; Pearland (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Rack Room Shoes, Inc. is seeking a friendly retail associate to uphold our service standards and help customers find the right footwear. You will lead by example, process sales accurately, and stay informed about promotions.

You will maintain merchandise presentation, assist with inventories, and support a clean, organized store environment while delivering excellent customer service daily.

Qualifications

• Experience in retail sales, preferably specialty retail or footwear.
• Interpersonal skills necessary to deal effectively with customers and staff.
• Basic communication (verbal and non-verbal) and listening skills.
• Strong organizational skills and attention to detail.
• Basic math skills for handling sales and cash transactions.
• Basic knowledge of company policies and procedures.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and stock organization.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain cleanliness and organization of all areas within the store.
• Participate in physical inventories and assist in shipping/receiving merchandise as needed.

Skills

Retail sales exp

Interpersonal skills

Communication skills

Organization

Math skills

Policies & procedures

Job description

Rack Room Shoes, Inc. is seeking a friendly retail associate to uphold our service standards and help customers find the right footwear. You will lead by example, process sales accurately, and stay informed about promotions.

You will maintain merchandise presentation, assist with inventories, and support a clean, organized store environment while delivering excellent customer service daily.