Footwear Sales Associate - Customer Experience & POS

Rack Room Shoes; Aberdeen (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes in Aberdeen, NC is seeking SR Sales Associates to provide excellent service, meet store goals, and handle POS/back office duties including refunds and customer pickup orders. You will help maintain merchandise presentation and support store promotions.

Responsibilities include assisting with inventory and shipping, processing transactions, and upholding company policies. This role emphasizes customer service and teamwork with store management.

Qualifications

• Previous retail sales experience preferred.
• Strong customer service and communication skills.
• Ability to follow policies and procedures.
• Basic math and cash handling abilities.

Responsibilities

• Create a positive shopping experience by following service standards.
• Promote rewards programs and initiatives.
• Support stock presentation and merchandising.
• Assist with inventory, shipping, and receiving as needed.
• Process sales and POS transactions in accordance with policy.
• Assist with refunds, exchanges, and customer pickups when applicable.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales

Policies knowledge

Visual merchandising

Customer service

Job description

Rack Room Shoes in Aberdeen, NC is seeking SR Sales Associates to provide excellent service, meet store goals, and handle POS/back office duties including refunds and customer pickup orders. You will help maintain merchandise presentation and support store promotions.

Responsibilities include assisting with inventory and shipping, processing transactions, and upholding company policies. This role emphasizes customer service and teamwork with store management.