Footwear Sales Associate - Customer Experience

Rack Room Shoes; Georgetown (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes in Georgetown, KY is seeking a friendly Sales Associate to deliver excellent customer service and help drive store performance. You will greet customers, process transactions, maintain selling floor presentation, and support promotions while adhering to company policies.

The role requires strong communication, basic math, and teamwork to meet store goals. As a team member, you will participate in inventory and merchandising tasks, ensure accurate cash handling, and contribute to

Qualifications

• Interpersonal skills necessary to deal effectively with customers and colleagues.
• Basic communication skills in verbal and non-verbal form.
• Good organizational abilities and basic math aptitude.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of company policies and procedures.
• Basic visual merchandising skills and understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for customers by adhering to service standards.
• Stay aware of current sales promotions and ensure customers are informed.
• Maintain merchandise presentation and organize stock for easy access and display.
• Develop and maintain product knowledge and fitting skills to assist customers.
• Maintain awareness of Loss Prevention concerns involving customers and staff.
• Support inventory counts and assist in shipping and receiving as needed.
• Process sales at the POS and ensure accurate cashier procedures and mate checks.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales

Visual merchandising

Store policies

Job description

Rack Room Shoes in Georgetown, KY is seeking a friendly Sales Associate to deliver excellent customer service and help drive store performance. You will greet customers, process transactions, maintain selling floor presentation, and support promotions while adhering to company policies.

The role requires strong communication, basic math, and teamwork to meet store goals. As a team member, you will participate in inventory and merchandising tasks, ensure accurate cash handling, and contribute to