Footwear Brand Sales Associate - Customer Experience

Merrell; Lutz (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Wolverine Worldwide is a global employer seeking a friendly retail associate to deliver exceptional in-store experiences. You will help customers choose footwear and apparel, maintain store presentation, and support sales targets.

Join a diverse team and contribute to a connected brand experience across our stores. Excellent communication and a proactive attitude are encouraged, with a flexible weekend schedule in a fast-paced environment.

Qualifications

• Flexible schedule and availability to work weekends and holidays
• Retail sales experience is preferred, but not required
• Passion for our brands and brand lifestyles
• Excellent communication skills
• A positive and professional attitude
• Enthusiasm to learn and to share your product knowledge
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere

Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Skills

Excellent communication skills

A positive and professional attitude

Enthusiasm to learn and to share your

Education

High School diploma or equivalent

Tools

Visual merchandising

Job description

Wolverine Worldwide is a global employer seeking a friendly retail associate to deliver exceptional in-store experiences. You will help customers choose footwear and apparel, maintain store presentation, and support sales targets.

Join a diverse team and contribute to a connected brand experience across our stores. Excellent communication and a proactive attitude are encouraged, with a flexible weekend schedule in a fast-paced environment.