Footwear Brand Experience Specialist

Merrell; Washington (Washington County); On-site; USD 19,000 - 28,000; Full time

Job summary

Wolverine Worldwide is seeking a retail sales associate to deliver exceptional customer service in-store, help customersChoose shoes and outfits, and drive sales across our brand portfolio including Merrell. You will maintain visuals, assist with stock, and ensure safety and loss prevention practices are followed.

Candidates should be flexible to work weekends/holidays, eager to learn, and capable of building rapport with customers to foster brand loyalty across our footwear and apparel lines.

Qualifications

• Flexible schedule including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for brands and brand lifestyles.
• Excellent communication skills.
• Positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to work under pressure in a fast-paced, sales-driven environment.
• High School diploma or equivalent.

Responsibilities

• Create amazing customer experiences through authentic service.
• Meet or exceed sales targets and performance metrics.
• Engage customers, educate them on products, and build rapport.
• Maintain store standards including visuals, stock, and safety.
• Handle cash and follow security and stock processes.
• Encourage loyalty by discussing launches and capturing customer data.

Skills

Retail sales

Brand passion

Excellent communication

Positive attitude

Enthusiastic learner

Pressure tolerance

Weekend availability

Education

High school diploma

Job description

Wolverine Worldwide is seeking a retail sales associate to deliver exceptional customer service in-store, help customersChoose shoes and outfits, and drive sales across our brand portfolio including Merrell. You will maintain visuals, assist with stock, and ensure safety and loss prevention practices are followed.

Candidates should be flexible to work weekends/holidays, eager to learn, and capable of building rapport with customers to foster brand loyalty across our footwear and apparel lines.