Foodservice Customer Success & Sales Pro

Ace Mart Restaurant Supply; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sundays off

Employee discounts on kitchen gear

Training and mentorship

Paid time off

Medical, dental, vision, and life ins.

401k with matching

Job summary

Ace Mart Restaurant Supply is seeking a Customer Service Associate to support chefs, restaurateurs, and foodservice professionals. This position emphasizes a people-first approach, service excellence, and product knowledge for both in-store and remote interactions.

As a frontline team member, you will guide purchasing decisions, drive sales, and follow up with customers to encourage repeat business. We provide training, a supportive environment, and opportunities for growth within a dynamic

Qualifications

• People-first mindset and customer focus.
• Sales savvy to recommend fitting products.
• Clear, professional communication in all channels.
• Strong time management during peak hours.
• Physical stamina to stand and lift up to 50 lbs.
• High school diploma or equivalent; retail/foodservice experience a plus.

Responsibilities

• Deliver a standout customer experience by greeting customers with energy and a service-first mindset.
• Build lasting customer relationships with genuine conversations and trust.
• Guide purchasing decisions by listening to customer needs and recommending right equipment.
• Drive in-store sales by promoting items and cross-sell where appropriate.
• Follow up with customers post-purchase to encourage repeat business.
• Support seamless service with carry-out, deliveries, and problem-solving.
• Maintain a clean, organized store with well-stocked shelves and clear displays.
• Collaborate with a high-energy team and participate in ongoing training.

Skills

People-first mindset

Sales savvy

Strong communication

Time management

Physical stamina

Education

High school diploma or equivalent

Job description

Ace Mart Restaurant Supply is seeking a Customer Service Associate to support chefs, restaurateurs, and foodservice professionals. This position emphasizes a people-first approach, service excellence, and product knowledge for both in-store and remote interactions.

As a frontline team member, you will guide purchasing decisions, drive sales, and follow up with customers to encourage repeat business. We provide training, a supportive environment, and opportunities for growth within a dynamic