Foodservice Customer Success & Sales Associate

Ace Mart Restaurant Supply; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Work-Life Balance — Sundays off

Employee Discounts

Learning & Growth program

Paid Time Off

Comprehensive Benefits after 60 days

Matching 401k

Job summary

Ace Mart Restaurant Supply in Houston, TX seeks a Customer Service Associate to engage chefs and foodservice pros with a relationship-first approach. You will greet customers, recommend equipment, and support sales through in-person, phone, and email interactions.

Join a team focused on service excellence, growth, and collaborative training. This hourly role offers benefits after 60 days and opportunities to learn the product line in a fast-paced environment.

Qualifications

• Customer-focused, relationship-driven approach to service.
• Ability to advise customers and guide product selections.
• Professional communication across in-person, phone, and email channels.

Responsibilities

• Deliver a standout customer experience greeting every guest with energy and service-first mindset.
• Build lasting relationships by engaging customers and becoming a go-to resource for restaurant equipment.
• Guide purchasing decisions by listening to needs and recommending right products.
• Drive in-store sales with confident promotion and cross-sell suggestions.
• Follow up post-purchase to turn buyers into repeat customers.
• Support seamless service with carry-out, deliveries, and problem-solving.
• Maintain a clean, organized store with well-stocked shelves and clear displays.
• Collaborate with a high-energy team and participate in ongoing training.

Skills

People-First Mindset

Sales Savvy

Strong Communication

Time Management

Physical Stamina

Education

High school diploma or equivalent

Job description

Ace Mart Restaurant Supply in Houston, TX seeks a Customer Service Associate to engage chefs and foodservice pros with a relationship-first approach. You will greet customers, recommend equipment, and support sales through in-person, phone, and email interactions.

Join a team focused on service excellence, growth, and collaborative training. This hourly role offers benefits after 60 days and opportunities to learn the product line in a fast-paced environment.