Foodservice Customer Experience Pro

Ace Mart Restaurant Supply; Spring (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Sundays off

Employee discounts

Mentorship and training

Paid time off

Comprehensive benefits after 60 days

401k matching

Job summary

Ace Mart Restaurant Supply in Spring, TX is seeking a Customer Service Associate to power the foodservice industry. In a fast-paced retail setting, you will greet customers, guide purchasing decisions, and deliver a standout service experience in person, by phone, or via email.

This people-first role emphasizes relationship-building, product knowledge, and teamwork. Ace Mart offers Sundays off, employee discounts, paid time off, and comprehensive benefits after 60 days to support your growth and

Qualifications

• People-first mindset and customer-centric approach.
• Sales savvy with ability to recommend products that fit customer needs.
• Clear, professional communication in person, on the phone, and via email.

Responsibilities

• Deliver a standout customer experience by greeting customers with energy and a service-first mindset.
• Build lasting customer relationships by engaging in genuine conversations and earning trust.
• Guide purchasing decisions by listening and recommending equipment and supplies to support success.
• Drive in-store sales by promoting featured items and cross-sell opportunities.
• Follow up post-purchase to turn one-time buyers into repeat customers.
• Support seamless service with carry-out, deliveries, and prompt problem solving.
• Maintain a clean, organized store with stocked shelves and clear displays.
• Collaborate with a high-energy team through training and knowledge sharing.

Skills

People-first mindset

Sales savvy

Strong communication

Time management

Physical stamina

Multitasking

Education

High school diploma or equivalent

Job description

Ace Mart Restaurant Supply in Spring, TX is seeking a Customer Service Associate to power the foodservice industry. In a fast-paced retail setting, you will greet customers, guide purchasing decisions, and deliver a standout service experience in person, by phone, or via email.

This people-first role emphasizes relationship-building, product knowledge, and teamwork. Ace Mart offers Sundays off, employee discounts, paid time off, and comprehensive benefits after 60 days to support your growth and