FOOD UNIT LEAD (FULL TIME)

Chartwells Higher Education Dining Services; Rock Hill (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,等

Medical

Job summary

Chartwells Higher Education Dining Services is seeking a dedicated food service professional to coordinate activities of dining staff and ensure an enjoyable, safe dining experience for customers and staff.

The role involves planning menus, supervising meal service, handling customer inquiries, and leading sanitation and safety programs in a campus facility. The position may require flexibility during breaks or location shifts.

Responsibilities

• Provide quality customer service with attention to detail.
• Oversee and participate in the preparation and service of food and beverages according to company standards for presentation, sanitation, safety and portion control.
• Help plan menus.
• Ensure timely, efficient meal service; supervise serving of meals.
• Respond to customer complaints in person and via email for electronic complaints.
• Train employees; assign and coordinate work to promote efficiency and excellence in food and service.
• Determine work procedures, prepare work schedules and expedite workflow.
• Use systems for daily/weekly/monthly reports such as inventory, cash reports, production records, payroll and timekeeping.
• Responsible for proper cash handling per the Food Accounting Manual.
• Order food and supplies from approved sources or purveyors.
• Direct and participate in sanitation and safety of the facility and employees.
• Develop sanitation schedule and ensure adherence for cleaning of kitchen and dining area and washing of utensils and equipment.
• Issue written and oral instructions.
• Help select and orient employees; oversee staff training in areas of responsibility.
• Perform other duties as assigned.

Job description

Job Summary

Coordinates activities of other food‑service employees. Creates an enjoyable dining experience for customers, staff and visitors.

Essential Duties and Responsibilities

• Provide quality customer service by giving one‑on‑one attention to detail.
• Oversee and participate in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Help plan menus.
• Ensure timely, efficient meal service; supervise serving of meals.
• Respond to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Train employees; assign and coordinate work of employees to promote efficiency and excellence in food and service.
• Determine work procedures, prepare work schedules and expedite workflow.
• Use proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports, production records, payroll and time‑keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits – petty cash – change funds).
• Order food and other necessary supplies from approved sources or purveyors.
• Direct and participate in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develop sanitation schedule and ensure food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issue written and oral instructions.
• Help select and orient employees; oversee staff training in areas of responsibility.
• Perform other duties as assigned.

Additional Notes

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work such as winter and summer breaks. Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year‑round, potentially at a different location during break periods.

Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis.