FOOD UNIT LEAD (FULL TIME)

Chartwells School Dining Services K12; Chester (Delaware County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Job summary

Chartwells School Dining Services K12 is seeking a Food Service Supervisor in Chester, Delaware County. This role coordinates food service activities, oversees preparation and service while ensuring a high quality dining experience. Candidates must have supervisory experience and strong customer service skills. Benefits include retirement plans, health and wellness programs, and more. Applications are accepted on an ongoing basis.

Qualifications

• Prior supervisory experience required.
• Ability to provide quality customer service.
• Experience in food service operations.

Responsibilities

• Coordinates activities of food-service employees.
• Oversees food and beverage preparation and service.
• Responds to customer complaints effectively.
• Trains and supervises employees.

Skills

Supervisory experience

Customer service

Menu planning

Job description

Job Summary

Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff, and visitors.

Qualifications

• Prior supervisory experience required.

Essential Duties and Responsibilities

• Provides quality customer service by providing one‑on‑one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises the serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory, cash, production records, payroll, and time-keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits—petty cash—change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Helps select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Choice Auto and Home Program)
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells K‑12 maintains a drug‑free workplace.