FOOD UNIT LEAD (FULL TIME)

TouchPoint Support Services; Fishers (IN); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint Support Services is hiring a Full-time Food Unit Lead for St Vincent Fishers, IN. The role supervises food-service staff, ensures quality customer service, and coordinates meal preparation and service to meet company standards.

The job requires managing schedules, sanitation, safety, and daily reports, with emphasis on accurate cash handling and timely operations. Pay range is $17.00–$18.00 per hour, with benefits for full-time associates.

Qualifications

• Two years of prior food unit lead experience preferred.

Responsibilities

• Coordinates activities of other food-service employees to ensure smooth operation.
• Oversees and participates in preparation and service of food and beverages to meet standards.
• Plans menus and ensures timely, efficient meal service.
• Responds to customer complaints in person and via email to resolve issues.
• Trains employees and assigns work to promote efficiency and excellence.
• Manages work procedures, schedules and workflow for the team.
• Completes daily/weekly/monthly reports (inventory, payroll, timekeeping).
• Ensures proper cash handling per policy and sources supplies as needed.
• Maintains sanitation and safety in line with standards and regulations.
• Develops sanitation schedules and trains staff accordingly.

Skills

Food service leadership

Customer service

Job description

Position

Full‑time FOOD UNIT LEAD

Location: St Vincent Fishers – 13861 Olio Road, Fishers, IN 46037. Online applications only.

Schedule: Full time; days and hours may vary. Details upon interview.

Compensation

Pay range: $17.00–$18.00 per hour.

Job Summary

Coordinates activities of other food‑service employees. Creates an enjoyable dining experience for customers, staff and visitors.

Essential Duties and Responsibilities

• Provides quality customer service by providing one‑on‑one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites work flow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory‑cash reports‑production records, payroll and time‑keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits ‑ petty cash ‑ change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food‑service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Help select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Qualifications

Two years of prior food unit lead experience preferred.

Benefits

Both full‑time and part‑time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full‑time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Equal Opportunity Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Touchpoint maintains a drug‑free workplace.