Food Unit Lead - Dining Supervisor (FT/PT)

Compass Group, North America; Charlotte (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Uniform provided

Shift meal provided

Transit availability!

Job summary

Compass Group, North America at UNC Charlotte is hiring a Food Unit Lead who coordinates activities of other food-service staff and strives to create an enjoyable dining experience for customers, staff and visitors.

The role requires prior supervisory experience, offers full- and part-time schedules, and provides benefits such as uniform and shift meals, transit support, and opportunities for professional development on campus.

Qualifications

• Previous supervisor experience highly preferred.
• Provides quality customer service with attention to detail.
• Oversees and participates in preparation and service of food and beverages.
• Helps plan menus and ensures timely meal service.
• Trains employees and coordinates work to promote efficiency.

Responsibilities

• Provides quality customer service by providing one-on-one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites work flow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Help select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Skills

Supervisory experience

Customer service

Food service

Job description

Compass Group, North America at UNC Charlotte is hiring a Food Unit Lead who coordinates activities of other food-service staff and strives to create an enjoyable dining experience for customers, staff and visitors.

The role requires prior supervisory experience, offers full- and part-time schedules, and provides benefits such as uniform and shift meals, transit support, and opportunities for professional development on campus.