Food Unit Lead — Customer Experience & Team Leadership

Compass Group USA; Seattle (WA); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Internal Employee Referral Bonus

Job summary

Compass Group USA's Eurest division is hiring a FOOD UNIT LEAD at 321 Terry Avenue N, Seattle, WA 98109. This full-time role covers daytime shifts Monday through Friday, 8:30 am to 3:30 pm, with responsibilities to supervise food-service staff and ensure quality service.

You will focus on customer service, coffee knowledge, inventory and cost control, team leadership, and QA compliance. The position emphasizes throughput, sanitation, safety, and adherence to company standards.

Qualifications

• Customer service skills required.
• Coffee knowledge needed.
• Inventory and product cost control experience required.
• Team management skills required.
• QA experience required.

Responsibilities

• Coordinates activities of other food-service staff.
• Ensures quality customer service and dining experience.
• Oversees food preparation and service to meet standards.
• Trains and directs staff; schedules work and expedites workflow.
• Maintains sanitation, safety, and portion control per policy.
• Handles cash and reports according to manual.

Skills

Customer service

Coffee knowledge

Inventory control

Cost control

Team management

QA experience

Job description

Compass Group USA's Eurest division is hiring a FOOD UNIT LEAD at 321 Terry Avenue N, Seattle, WA 98109. This full-time role covers daytime shifts Monday through Friday, 8:30 am to 3:30 pm, with responsibilities to supervise food-service staff and ensure quality service.

You will focus on customer service, coffee knowledge, inventory and cost control, team leadership, and QA compliance. The position emphasizes throughput, sanitation, safety, and adherence to company standards.