Food Services Team Lead

Family Services of Northeast Wisconsin Inc; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Family Services of Northeast Wisconsin Inc invites applications for a Food Service Team Lead in our Residential Treatment Facility for youth. This full-time role follows a rotating two-week schedule that includes every other weekend, reporting to the Director of Center Operations.

The position oversees kitchen operations, menu planning, nutrition standards, and compliance with state and federal codes, ensuring safe, nutritious meals for adolescents in care.

Qualifications

• High school diploma or GED required.
• Associates degree in Culinary Arts preferred.
• 1 year of experience in food service including cooking and meal planning required.
• ServSafe Food Manager Certification must be obtained within 3 months of hire.
• State regulations require staff to be 20 years or older.

Responsibilities

• Plan and prepare menus and meals for youth in care.
• Ensure correct temperatures for all food items before serving.
• Maintain high quality and nutritious meals for clients.
• Develop nutrition standards aligned with treatment plans.
• Oversee budgeting and control food service costs.
• Maintain inventory and order supplies as needed.
• Ensure kitchen and equipment are clean and sanitary per regulations.
• Collaborate with care teams to follow special dietary plans.
• Provide planning and catering for agency events as directed.

Skills

Time management

Organizational skills

Communication

Interpersonal skills

Bias awareness

Task prioritization

Flexibility

Basic computer skills

Driver's license

Education

High school diploma/GED

Associates degree in Culinary Arts

Job description

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking a Food Service Team Lead to join our team. This full-time position follows a rotating two-week schedule that includes working every other weekend and is based in our Residential Treatment Program. The Food Service Team Lead is responsible for the overall function of the kitchen at our Residential Treatment Facility for adolescents, in accordance with program philosophy and in support of each client's individualized treatment plan. This position reports to the Director of Center Operations.

Duties and Responsibilities

Demonstrate Family Services' Core Values and Behaviors in the work you do while fulfilling Family Services' mission to Protect, Heal and Care. Responsibilities will be performed within our policies, procedures and guidelines.

• Plan and prepare menus, preparation sheets and other food documentation as applicable; prepare three meals and two snacks daily for the approximately 20 youth in care.
• Ensure appropriate temperatures for all food items prior to serving.
• Maintain a high quality and nutritious food product for clients.
• Be responsible and accountable for the nutritional content of food provided to clients.
• Develop nutrition standards that combine the relationship of diet to client treatment planning.
• Possess a thorough understanding of the relationship between diet, client behavior and overall health.

• Ensure compliance all state/federal codes and regulations regarding food service and sanitation. This includes maintaining the kitchen in a clean and sanitary manner and storing foods properly.
• Clean the food warmer area and sweep around the kitchen/cafeteria entrance before and after meals.
• Update and revise food services policy and procedures annually. This process will be completed collaboratively with the Director of Center Operations.
• Follow food preparation sheets and daily kitchen checklists.
• Track and document client headcounts for each meal.
• Manage food services expenses and costs in accordance with the established food services budget.
• Maintain inventory and quality control of all food products in the kitchen area. Place food orders as required.
• Ensure that all kitchen equipment and appliances are maintained in good working conditions.
• Work collaboratively with the Care Coordinator or designee to ensure that all nutritional special plans are followed.
• Work collaboratively with other Agency programs to ensure appropriate meal preparation and delivery as needed.
• Provide planning, expertise and catering for agency functions as directed.
• Provide on-call support to Food Service Team members as needed.
• Work under the guidance and direction of the Director of Center Operations, Director of Clinical Services, and Division Director.

Qualifications and Requirements:

Minimum Education: High School Diploma/GED

Preferred Education: Associate's degree in Culinary Arts

Minimum Experience: 1 of year experience in a food service field including cooking & meal planning. Completion of ServSafe Food Manager Certification must be achieved within 3 months of hire.

Preferred Experience: 3 years of experience in a food service field including cooking & meal planning.

ServSafe Food Manager Certification.

State regulations require staff to be 20 years or older.

Qualifications:

• Time management skills and the ability to meet work demands and coordinate multiple tasks on an independent basis.

• Organizational skills; communication, and interpersonal skills.

• Ability to recognize and control one's own biases.
• Ability to prioritize tasks and reallocate resources as needed.
• Flexible and adaptable in the face of new or changing information.
• Basic computer skills are required for menu preparation, etc.
• Valid Wisconsin Driver's License, with reliable personal vehicle. Maintain required auto insurance and acceptable driving record requirements.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care.