Food Services Supervisor - Panera

University of Oklahoma; Norman (OK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Panera at the Oklahoma Memorial Union on the University campus seeks a dependable PM Supervisor to lead evening food service operations. You will coordinate food prep, production, and service while ensuring quality, efficiency, and compliance with university and health department standards.

This role requires strong organization, attention to detail, and the ability to lead a team in a fast-paced dining environment, including occasional oversight of a second shift and participation in meetings

Qualifications

• High school diploma or GED or graduate of culinary school.
• 36 months experience in food services to include 12 months in a supervisory role.
• ServSafe Certification may be required upon employment or already held.
• Sanitation Certification may be required upon employment.

Responsibilities

• Coordinates food preparation and serving; monitors portion sizes and presentation.
• Oversees inventory and procurement to ensure adequate supplies.
• Monitors facility safety and cleanliness; follows university and Health Department standards.
• Assists with master menus preparation.
• Oversees cash register operation and daily cash reports.
• Responds to customer inquiries and resolves quality/service issues.
• Prepares reports on facility operation, sanitation, and complaints.
• Maintains regulatory, compliance, and operational records.
• Opens and secures the facility; may handle second shift.
• Attends meetings and trainings as required.
• Performs additional duties as needed.

Education

High school diploma or GED or graduate of culinary school

ServSafe Certification

Sanitation Certification

Job description

Pay Range:

Targeted pay up to $17.00 hourly, based on experience.

Benefits Eligible:

Yes

Work Schedule:

Varies based on business needs. Position is essential and you may be required to work during inclement weather or campus closure. Will be required to work during home football games.

Travel:

May be required

Position Introduction:

Panera at the Oklahoma Memorial Union is seeking a dependable and detail-oriented PM Supervisor to serve as a first-line leader overseeing evening food service operations. This role is responsible for coordinating food preparation, production, and service while ensuring quality, efficiency, and compliance with university and health department standards.

The PM Supervisor plays a key role in maintaining smooth daily operations by monitoring food quality, managing supplies, supporting financial processes, and providing excellent customer service. This position requires strong organizational skills, attention to detail, and the ability to lead a team in a fast-paced dining environment.

• Coordinates food preparation and serving of food. Monitors food preparation methods, portion sizes, and presentation of the food.
• Oversees inventory and procurement. Ensures adequate supplies, materials and equipment are available.
• Monitors the safety and cleanliness of the facility and equipment. Adheres to university and Health Department quality standards.
• Assists with preparation of master menus.
• Oversees operation of cash register, prepares daily cash report.
• Responds to customer inquiries regarding food quality, service, or accommodations and resolves the problems and routine complaints.
• Prepares various reports for management regarding the operation of the facility, sanitation, food preparation and any complaints or problems.
• Maintains regulatory, compliance, and operational records.
• Opens and secures facility.
• May assume responsibility for a second shift.
• Attends meetings, in-service training, and work-related classes.
• Performs various duties as needed to successfully fulfill the functions of the position.

View full job description

Required Education and Experience:

• High school diploma or GED or graduate of culinary school.
• 36 months experience in food services to include 12 months in a supervisory role.

Required Certifications and Licenses:

• ServSafe Certification
• Sanitation Certification may be required upon employment

Hiring Contingent Upon a Background Check:

Yes