Food Services Supervisor

Carilion Medical Center; Roanoke (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

Employer Pension Plan

Paid Time Off

Onsite fitness facilities

Wellness app access

Education and training opportunities

Job summary

Carilion Clinic in Roanoke, VA, is seeking a Food Services Supervisor to oversee daily dining and patient delivery operations on a full-time day/evening shift. You will supervise staff, manage schedules, and work with leadership to address service issues and improvements.

The ideal candidate has at least 2 years in a high-volume food production supervisory role, strong communication and staff-development skills, and Serv-Safe certification (or equivalent) from the Virginia Health Department.

Qualifications

• High School Degree required.
• 2 years of supervisory experience in high-volume food production system.
• Good communication and supervisory skills; focus on staff development.

Responsibilities

• Supervises daily dining service and patient delivery service.
• Consults with leadership on service issues and informs them of related activities, needs and problems.
• Advises leadership on process improvements.
• Manages employee schedules and staffing levels; hires contingent staff as needed.
• Interviews, selects and orients new employees; handles onboarding and hiring recommendations.
• Trains and coaches employees; conducts performance reviews and supports professional development.
• Provides and participates in department in-services; ensures service and quality standards.
• Administers hospital policies and safety guidelines; assists with budget preparation and reporting.

Skills

Supervisory skills

Staff development

Communication skills

Education

High School Degree

Job description

Employment Status:

Full time Shift: Day/Evening (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R163345 FOOD SERVICES SUPERVISOR (Open)

How You'll Help Transform Healthcare:

• Supervises and monitors daily dining service and patient delivery service.
• Consults with the leadership team on service issues and keeps them informed of related activities, needs and problems.
• Advises leadership of process improvements.
• Manages employee's schedules. Monitors and adjusts staffing levels and hires contingent employees as necessary to meet quality control and customer requirements.
• Interviews, selects & orients new employees as necessary. Ensures all required new hire paperwork is completed. Makes hiring recommendations to senior leadership team as needed.
• Trains, coaches, evaluates and reviews performance, encourages professional development.
• Provides and participates in department in-services.
• Provides technical assistance to employees to assure that service and quality standards are met.
• Administers hospital and departmental policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Assists leadership with annual budget preparation.
• Prepares operations reports for leadership and other reporting as required.
• Receives and reviews job orders, prioritizes, informs management of production status, time schedules and ensures production deadlines are met as required.
• Establishes production goals, objectives and quality control standards to better serve the customer and comply with all accreditation requirements. Monitors workflow and time schedules to meet production goals as assigned.
• Ensures compliance of Carilion policies and procedures and all regulatory guidelines as prescribed by various agencies, including JCAHO, OSHA, etc. Ensures compliance with contracts and service line customer service agreements.
• Provides conflict resolution with internal and external customers as necessary.
• Provides excellent services to patients and customers.
• Communicates with vendors as necessary.

What We Require:

• Education: High School Degree required
• Experience: 2 years of supervisory experience in high volume food production system.
• Licensure, Certification, and/or Registration: SERV-Safe Certification or equivalent certification from the Virginia Health Department.
• Other Minimum Qualifications: Good communication skills. Good supervisory skills to provide technical assistance as needed. General interest in staff development.

Compensation Range:

$21.61 - $30.25 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies