Food Services Supervisor

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a capable Food Service Supervisor to lead hospital cafeteria operations, ensuring safe, high-quality meals for patients and staff, and upholding Joint Commission standards.

The role involves planning schedules, supervising staff, coordinating tray lines and cafe services, and contributing to ongoing quality improvements while fostering teamwork and guest relations.

Qualifications

• 5 years of experience in a cafeteria, catering, or hospital food service setting.
• 2 years of supervisory experience.
• Bachelor’s degree or five years of equivalent experience.
• ServSafe certification within six months of employment.
• Detailed knowledge of guest relations, supervision/leadership, and food service operations.

Responsibilities

• Plans, organizes, and directs all activities of food service staff.
• Prepares weekly work schedules and covers for unexpected staffing shortages.
• Conducts timely evaluations for all food service staff.
• Oversees the patient tray line and cafe services, including timeliness of set-up and delivery, quality of food, and portion control.
• Manages the day-to-day operations of the staff, including assignments, time tracking, and on-the-job training.
• Coaches and mentors the team to ensure growth and success and assists with performance evaluations and hiring decisions.

Skills

Guest relations

Leadership

Teamwork

Communication skills

Microsoft Office

Education

Bachelor’s degree or five years of equivalent experience

Job description

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Work Shift Variable

Work Day(s) Variable

Shift Start Time Variable

Shift End Time Variable

Worker Sub-Type Regular

Job Description

Ensures that patient requests and nutritional needs are met, that the cafeteria is set up on time, and that department and Joint Commission standards are upheld in support of Children’s Healthcare of Atlanta’s mission, vision, and values. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 5 years of experience in a cafeteria, catering, or hospital food service setting
• 2 years of experience in a supervisory capacity

Preferred Qualifications

• NA

Education

• Bachelor’s degree or five years of equivalent experience

Certification Summary

• ServSafe within six months of employment

Knowledge, Skills And Abilities

• Detailed knowledge of guest relations, supervisory/leadership skills, and teamwork
• Broad knowledge of food preparation and cooking methods and local food service sanitation codes and practices when dealing with equipment, food supplies, food handling, physical plant, and personnel
• Strong verbal and written communication skills
• Proficient in Microsoft Office applications

Job Responsibilities

• Supports and participates in the continuous assessment and improvement of the quality of care and service provided.
• Plans, organizes, and directs all activities of food service staff.
• Prepares weekly work schedules and covers for unexpected staffing shortages.
• Conducts timely evaluations for all food service staff.
• Manages orientation for all new employees and provides in-service as assigned.
• Oversees the patient tray line and cafe services, including timeliness of set-up and delivery, speed of tray set-up and delivery, quality of food, accuracy of menus and trays, food presentation, food temperature maintenance, portion control for all menu items, food handling and techniques, and prices.
• Manage the day to day operations of the staff, including but not limited to: work assignments, task management, time tracking/management, and on-the-job training.
• Take an active role in coaching and mentoring the team to ensure continued employee growth and success both on the team and at the broader CHOA organization.
• Assist manager with employee performance evaluations and hiring decisions.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Food Services