Food Service Worker-Patient Services

AdventHealth; Orange City (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

AdventHealth in Orange City, FL is seeking a full-time dietary aide to guide patients through the meal ordering process and ensure diets match prescriptions, while delivering attentive service in a compassionate setting.

You will verify identifiers, assemble trays, and support a positive dining experience across patient areas. This role involves walking long distances, standing, and shift work in a hospital environment.

Qualifications

• High school diploma or equivalent preferred.
• Experience in food service preferred.
• Ability to communicate in English.
• Bilingual English/Spanish preferred.
• Willingness to work nights/weekends.

Responsibilities

• Guide patients through meal ordering using a computerized diet system.
• Verify patient identifiers and ensure tray accuracy.
• Round on patients and nursing staff to resolve foodservice concerns.
• Assemble and deliver trays per therapeutic diets and guidelines.
• Perform physically active duties and maintain a clean, compliant work environment.
• Handle complaints and assist in service recovery as needed.

Skills

English communication

Customer service

Fast-paced environment

Tech familiarity (iPad/ToughBook)

Therapeutic diets knowledge

Multitasking

Bilingual English/Spanish

Education

HS Diploma or equivalent

Tools

iPad

ToughBook

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well‑being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Night-Weekend (United States of America)

Address

1055 SAXON BLVD

City

ORANGE CITY

State

Florida

Postal Code

32763

Job Description

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Able to communicate in English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to work in a fast‑paced environment [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]
• Knowledge of therapeutic diets [Preferred]
• Ability to effectively multi‑task [Preferred]
• Bilingual English/Spanish [Preferred]

Education

• High School Grad or Equiv [Preferred]

Field Of Study

• N/A

Work Experience

• 2+ in food service industry [Preferred]

Additional Information

• Food Safety Handler Certificate preferred or as required by state
• Food Safety Manager Certificate preferred or as required by state

Licenses And Certifications

• Food Handler Certificate (FHC) [Preferred]
• Certified Food Safety Manager (CFSM) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.