Food Service Worker

1200 The General Hospital Corporation; Boston (MA); On-site; USD 23,000 - 30,000; Full time

Job summary

Mass General Brigham is seeking staff for food service roles at onsite locations. You will greet customers, take orders, help with prep, and ensure timely delivery while maintaining high food safety and sanitation standards.

Responsibilities include assisting cooks, cleaning dining and kitchen areas, and handling customer requests with a friendly, professional demeanor. Evening shifts available at 55 Fruit Street.

Qualifications

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set-up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Responsibilities

• Greet customers, take orders, and deliver food promptly.
• Support cooks with basic food prep and line setup.
• Greet and handle special requests with a positive attitude.
• Maintain clean dining area and kitchen areas.
• Adhere to food safety standards to prevent contamination.
• Clean pots, pans, and dishes and manage sanitation tasks.

Skills

Food prep

Customer service

Safety procedures

Reading & writing

Cleaning equipment

Lifting heavy objects

Food safety standards

Cooking skills

Education

Some High School Completed

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs a wide variety of food preparation and service duties as well as health and cleanliness.

Essential Functions

• Prepare simple meals such as salads or desserts.
• Help cooks with food preparation duties for the day by cutting, peeling, or slicing as needed.
• Greet and take customer orders, remember special requests, and deliver food in a timely manner.
• Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
• Assist with cleaning the restaurant and dining area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed.
• Adhere to food safety standards at all times, making sure that all food is free or contaminants and pathogens that might make customers sick.
• Clean pots, pans, and any other dishes in the kitchen as needed, adhering to safety and sanitation standards at all times.

Qualifications

Education

Some High School Completed required

Experience

experience directly related to the duties and responsibilities of role 0-1 year required

Knowledge, Skills and Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set-up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Additional Job Details (if applicable)

Remote Type

Onsite Work Location 55 Fruit Street

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Evening (United States of America)

Pay Range $17.71 - $22.15/Hourly

Grade 1

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.