Food Service Team Lead: Fast & Friendly Operations

Northeast Grocery; Worcester (MA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Northeast Grocery is seeking a Food Service Supervisor to oversee the store's Food Service operation, including the Food Court area, ensuring budgeted financial objectives and product quality standards are met. You will supervise and develop staff, ensure compliance with safety and sanitation regulations, and deliver fast, friendly customer service to Price Chopper customers.

The role includes scheduling, merchandising of department products, and maintaining logs and records per store policy.

Qualifications

• Must be at least 18 years old.
• Ability to manage others and follow-through to achieve desired results.
• Strong communication skills and basic literacy.
• Satisfactory performance reviews.
• Basic computer skills.

Responsibilities

• Oversee day-to-day department operations.
• Supervise and direct department staff.
• Schedule and staff the department to meet business needs.
• Ensure compliance with safety, sanitation, and corporate policies.
• Hire, train, and develop department staff; document performance issues.
• Enforce company dress code and CHOPS behaviors.
• Deliver fast, friendly, and efficient customer service.

Skills

Staff supervision

Scheduling

Safety & sanitation

Hiring & training

Customer service

Communication

Literacy

Computer skills

Education

High School Diploma or equivalent

Job description

Northeast Grocery is seeking a Food Service Supervisor to oversee the store's Food Service operation, including the Food Court area, ensuring budgeted financial objectives and product quality standards are met. You will supervise and develop staff, ensure compliance with safety and sanitation regulations, and deliver fast, friendly customer service to Price Chopper customers.

The role includes scheduling, merchandising of department products, and maintaining logs and records per store policy.