Food Service Team Lead (Catering & Safety)

Aramark; Durham (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Aramark at Duke University Starbucks in Durham, NC is seeking a full-time Food Service Supervisor to lead a team and coordinate daily operations with a manager. You will supervise staff, assist with scheduling, ensure service quality, and support catering events in a fast-paced campus setting.

You will maintain food safety standards, train and mentor colleagues, manage inventory, and collaborate with cross-functional teams to meet service goals and customer satisfaction.

Qualifications

• Must read, write, and understand verbal instructions.
• Must be knowledgeable about sanitation practices.
• Ability to perform basic arithmetic.
• Maintain emotional control under stress.
• Resolve interpersonal situations effectively.
• Strong organizational skills and attention to detail.

Responsibilities

• Produce and maintain work schedules and may prepare production packets (production sheets and recipes).
• Direct daily activities.
• Maintain food production to ensure safety and quality according to policies and department requirements.
• Ensure safe storage of food items.
• Maintain serving schedules; ensure items are served per menu specifications.
• Maintain a sanitary department following health and safety codes and regulations.
• Maintain accurate weekly inventory.
• May prepare orders to ensure accurate production for location.
• Supervise and evaluate employees; counsel; promote growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train/mentor other food service workers.
• Maintain equipment maintenance logs and preventive maintenance checks.
• Complete food safety/temperature logs with corrective action as necessary.
• Recommend replacement of existing equipment.
• Proficiency in multi-tasking.
• Fill in for absent employees as necessary.
• Maintain knowledge of daily catering events and ensure on-time delivery.
• Be able to work occasional night and weekend catered events.
• Attend food service meetings with staff.
• Maintain communication with staff and office channels.
• May perform cashier duties as needed.
• Promote good public relations.

Skills

Verbal literacy

Basic arithmetic

Emotional control

Interpersonal conflict resolution

Organizational skills

Staff supervision

Education

Sanitation course

Job description

Aramark at Duke University Starbucks in Durham, NC is seeking a full-time Food Service Supervisor to lead a team and coordinate daily operations with a manager. You will supervise staff, assist with scheduling, ensure service quality, and support catering events in a fast-paced campus setting.

You will maintain food safety standards, train and mentor colleagues, manage inventory, and collaborate with cross-functional teams to meet service goals and customer satisfaction.