Food Service Support

The Summit Bechtel Reserve; Glen Jean (WV); On-site; USD 18,000 - 19,000; Full time

Job summary

The Summit Bechtel Reserve in Glen Jean, WV seeks team members to provide top-tier dining hall service and support kitchen operations. You will follow safety guidelines, handle meals, and help guests with dietary information in a Scout-centered environment.

Ideal candidates bring basic culinary skills and strong customer-service orientation; housing in Staff Camp may apply, with uniforms and work hours of 45–55 per week.

Qualifications

• Must be 18+ years old.
• High school diploma or equivalent required.
• Basic culinary skills preferred in a commercial kitchen.
• Experience in customer-facing roles preferred.
• Willing to become a registered Scouting America member (includes background screening).
• Comfortable using Microsoft Teams for daily work communication.

Responsibilities

• Follow food safety and sanitation guidelines to maintain a clean, compliant work environment.
• Operate kitchen equipment safely and efficiently during food prep and service.
• Support meal preparation by understanding menu items and ingredient handling.
• Communicate dietary restrictions and nutritional information clearly.
• Deliver excellent customer service by promptly responding to guest needs and requests.
• Model the Scout Oath and Law in daily interactions while maintaining professionalism.
• Maintain a clean, organized, inspected, neat, and safe work area.
• Perform additional duties as assigned by SBR leadership.
• Abide by policies and procedures outlined in the SBR staff handbook.

Skills

Customer service

Communication

Teamwork

Adaptability

Emotional intelligence

Education

High school diploma

Tools

Microsoft Teams

Job description

Position Overview

We are proud to provide the upmost customer service to guests of all ages in our dining halls. We focus on understanding the needs of our guests and communicating effectively to deliver results.

Key Responsibilities

• Follow food safety and sanitation guidelines to ensure a clean, compliant work environment.
• Operate kitchen equipment safely and efficiently during food prep and service.
• Support meal preparation by understanding menu items and ingredient handling.
• Understanding and communication of dietary restrictions and nutritional information.
• Delivering excellent customer service by responding promptly to guest needs and requests
• Model the Scout Oath and Law in daily interactions while maintaining
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Required: High school diploma or equivalent
• Preferred: Basic understanding of culinary skills and practices in a commercial kitchen
• Preferred: Experience in customer-facing roles demonstrating communication skills
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 10 hours daily and ability to lift/move up to 50 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Performance Expectations

• Prepare and present high-quality meals that meet customer expectations and drive satisfaction.
• Execute recipes accurately and work efficiently with kitchen staff to ensure timely service.
• Prevent food contamination 24/7 and maintain compliance and verification records

Salary: $1600 - $1700 per month