Food Service Supervisor - Sett Pub

University of Wisconsin-Madison; Madison (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Pension plan

Paid time off

Health/dental/vision insurance

Job summary

The University of Wisconsin-Madison’s Wisconsin Union is hiring a Food Service Supervisor to oversee operations at the Sett Pub and Memorial Union Terrace. The role involves directing and training student staff, ensuring high-quality food and customer service, and managing daily activities for foodservice teams.

Located on campus near Camp Randall, this onsite position offers pension benefits, sick leave, vacation time, and opportunities for professional development.

Qualifications

• Food service or restaurant experience as a supervisor or team lead.

Responsibilities

• Works special events like Badger Bash, Graduation, Welcome Week Activities – etc.
• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
• Cleans, inspects, and maintains kitchen equipment and work areas
• Performs routine and non-routine food preparation activities including cook to order and specialty foods
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Assigns and coordinates the day-to-day activities of foodservice staff
• Develops and schedules logistics and menus for daily and catering operations
• Enforces alcohol policies and law

Skills

Food service supervisor experience

Customer service leadership

Job description

Salary:

Current Employees: If you are currently employed at any ofthe Universities of Wisconsin, log in to Workday to apply throughthe internal application process.

Job Category:

University Staff

Employment Type:

Regular

Job Profile:

Food Service Supervisor

Job Summary:

The Wisconsin Union is looking for a Food Service Supervisor tojoin our teams that run the Sett Pub and the Memorial UnionTerrace. Located next to Camp Randall in Union South, the Sett Pubis host to Game Day Badger Bashes and watch parties. We serveclassic pub food to students and the public. The Memorial UnionTerrace is located on the shores of Lake Mendota and features someofour most popular units. This position is key to ensuring thesevenues operate efficiently, produce high-quality food and meet ourcustomer service standards. The successful person in this role willhave confidence in directing, training, and correcting studentstaff. This position comes with a pension plan, sick leave, plentyof vacation time, and opportunities for professional developmentand advancement. It is all here at the Wisconsin Union. If thissounds like a good opportunity for you - please apply!

Physical Demands:

Ability to lift and carry 50 pounds occasionally needed; Ability towork outside in inclement weather

Work Schedule and Location:

100% onsite

Variable schedule based on business needs -including nights andweekends. The schedule varies but is set for each semester and thesummer term. During the academic year this position is located atthe Sett Pub in Union South, during the summer term, this positionis located at the Memorial Union Terrace.

Key Job Responsibilities:

• Works special events like Badger Bash, Graduation, Welcome WeekActivities – etc.
• Adheres to federal, state, campus, and local food safetyregulations, policies, and procedures
• Cleans, inspects, and maintains kitchen equipment and workareas
• Performs routine and non-routine food preparation activitiesincluding cook to order and specialty foods
• Leads and provides exceptional customer service, answersquestions, and provides information regarding food preparation,catering, and associated activities
• Assigns and coordinates the day-to-day activities of foodservice staff
• Develops and schedules logistics and menus for daily andcatering operations
• Enforces alcohol policies and law

Department:

Wisconsin Union, Dining & Hospitality, Union South Retail

Compensation:

The expected starting salary is $22.50/ hour. This position willalso receive additional pay for weekend and night hours.

This position offers a comprehensive benefits package, includinggenerous paid time off, competitively pricedhealth/dental/vision/life insurance, tax-advantaged savingsaccounts, and participation in the nationally recognized WisconsinRetirement System (WRS)pension fund. For a summary of benefits,please see.

Required Qualifications:

• Food service or restaurant experience as a supervisor or teamlead. Experience can be either front of house or back ofhouse.

Preferred Qualifications:

• Experience working in an establishment that servesalcohol

Certifications:

• ServSafe Certificate required or able to obtain within 6 monthsof hire
• City of Madison Alcohol Operator License required or able toobtain within 6 months of hire

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW‑Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin‑Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin‑Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy‑related accommodation for any step in the hiring process (e.g., application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on‑campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW‑Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.