Food Service Supervisor

The Chronicle Of Higher Education, Inc.; Madison (WI); On-site; USD 47,000 - 60,000; Full time

Benefits offered by this job

Free meal for every shift

Referral bonus for hires

Vacation/ holidays and sick leave

Job summary

University Housing is seeking a Food Service Supervisor to lead culinary operations in UW–Madison's residential dining facilities. You will supervise staff, ensure safety, and coordinate menus and catering to residents and guests.

Responsibilities include managing daily operations, maintaining high food safety standards, and delivering exceptional customer service in a busy, on-campus environment. This full-time role offers meal benefits and opportunities for professional growth.

Qualifications

• 2 years of food service experience in a professional kitchen setting.
• Current ServSafe Manager certification, or the ability to be certified within the first 6 months of appointment.
• A valid driver's license meeting UW Risk Management standards is required for catering positions and preferred for in-unit positions.

Responsibilities

• Assigns and coordinates the day-to-day activities of foodservice staff
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
• Cleans, inspects, and maintains kitchen equipment and work areas
• Develops and schedules logistics and menus for daily and catering operations
• Performs routine and non-routine food preparation activities including cook to order and specialty foods

Skills

Food service experience

ServSafe Manager

Driver's license

Education

Associate’s degree preferred

Job description

Salary

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category

University Staff

Employment Type

Regular

Job Profile

Food Service Supervisor

Job Summary

University Housing is looking for leaders with culinary skills to join our Dining and Culinary Services Food Service Supervisor team!

Food Service Supervisors help lead the production of safe, quality food within residential dining facilities on the UW-Madison campus and ensure they meet customer satisfaction and departmental goals. As a Food Service Supervisor in University Housing you will:

• Prepare food (including display cooking) and beveragesfollowing predetermined menus, production sheets, and recipes formarketplaces and/or on and off-site catering
• Perform duties in a high-volume, dynamic, student residentialdining/catering environment
• Interact with English speaking customers while displayingknowledge of food products, allergens and food safety
• Demonstrate and role model exceptional customer service
• Drive food delivery trucks to efficiently transport staff andsupplies to other units and/or events
• Complete required logs and reports
• Assist and guides student workers
• Provide support and assist as needed in the implementation ofplans and procedures in the event of an emergency

Work Schedule

• Multiple vacancies may be available
• The primary schedule for this position typically consists offive, 8-hour shifts per week that may fall on any day of the week.Schedules may rotate every other weekend
• Operational and work schedules will be closely aligned with theservices and customer needs of the unit. As a result, workschedules may be adjusted during specific times of the year,including summer and winter break hours
• This is a full-time ongoing appointment
• This position requires work be performed in-person, onsite, ata designated campus work location

Work schedule will be set with selected finalists(s) at time ofoffer. Schedule alterations as operations and position expectationsdemand.

Be part of the Dining and Culinary Services team that serves the residents of the University Residence Halls, as well as UW-Madison students, faculty, staff, and the general public.

Key Job Responsibilities

• Assigns and coordinates the day-to-day activities of foodservice staff
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
• Cleans, inspects, and maintains kitchen equipment and work areas
• Develops and schedules logistics and menus for daily and catering operations
• Performs routine and non-routine food preparation activities including cook to order and specialty foods

Department

University HousingUniversity Housing Dining & CulinaryServices

University Housing Dining and Culinary Services provides affordablemeals made from locally sourced ingredients and innovative diningoptions to residents, guests, and staff. We have market-place stylelocations in six buildings throughout campus. These marketplacesoffer a new variety of selections each day, as well asmade-to-order stations. Additionally, there are convenience stores,coffeehouses, and two franchises throughout campus, as well as aCatering, and Central Production and Bakery operation.

Within the Eagle Heights Community Garden, Dining and CulinaryServices has a 1-acre Campus Farm producing vegetables that areused in menus in marketplaces, as well as in Grab & Go items inconvenience stores and on the Electric Eats Food Truck.

Compensation

The starting hourly wage is $22.50 or higher based on qualifications.

This position includes significant night and weekend shift differentials, a free meal for every shift, and a $1,000 referral bonus for each person hired. Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at https://hr.wisc.edu/benefits/.

Required Qualifications

• 2 years of food service experience in a professional kitchen setting
• Current ServSafe Manager certification, or the ability to be certified within the first 6 months of appointment
• A valid driver's license meeting UW Risk Management standards is required for catering positions and preferred for in-unit positions

Preferred Qualifications

• 6 months of supervisory experience in a professional kitchen or catering setting
• 3 or more years of food service experience in a professional kitchen or catering setting

Education

Associate’s degree preferred

Additional Information

This position has been identified as a position of trust. Theselected candidate will be required to pass an initial criminal background check to be eligible for employment and then every four years thereafter.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective dateof appointment.

Candidates who apply for this position may be considered for other or future vacancies within this title, including those which may have a different work schedule and/or requirements from this vacancy.

Contact Information

University Housing Human Resources, [e-mail] , 608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation forUW-Madison. We value the contributions of each person and respectthe profound ways their identity, culture, background, experience,status, abilities, and opinion enrich the university community. Wecommit ourselves to the pursuit of excellence in teaching,research, outreach, and diversity as inextricably linkedgoals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from everybackground - people who as students, faculty, and staff serveWisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. Formore information regarding applicant and employee rights and to view federal and state required postings, visit the HumanResources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division youare applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

The AnnualSecurity and Fire Safety Report contains current campus safetyand disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madisonwill provide a paper copy upon request; please contact the University of Wisconsin Police Department.