Food Service Supervisor: Operations, Training & Safety

Chartwells Higher Education; Pennsylvania; On-site; USD 30,000 - 44,000; Full time

Job summary

Chartwells Higher Education in Stoney Creek area seeks a Food Service Supervisor to assist the Food Service Managers and Executive Chef in supervising multiple food service units including Tim Hortons. You will help oversee production, cash readings, and staff scheduling.

You will train and develop associates, resolve labour relations issues, and ensure HACCP and WHMIS compliance while maintaining high service standards for cafe patrons.

Responsibilities

• Assist the Food Service Managers and Executive Chef to supervise multiple food service units including Tim Hortons.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Food Service Managers to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Complete weekly audit checklist on Health and Safety, Quality Assurance and Financial Controls.
• Complete weekly external brand audit, identify corrective action and follow up.
• Monthly Action planning to achieve revenue targets, speed of service and budget compliance.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Job description

Chartwells Higher Education in Stoney Creek area seeks a Food Service Supervisor to assist the Food Service Managers and Executive Chef in supervising multiple food service units including Tim Hortons. You will help oversee production, cash readings, and staff scheduling.

You will train and develop associates, resolve labour relations issues, and ensure HACCP and WHMIS compliance while maintaining high service standards for cafe patrons.