Food Service Supervisor - Millers

Global Partners LP; Norfolk (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Food Service Supervisor/Deli Lead to oversee the deli and food service department. This role is pivotal in ensuring exceptional guest service and maintaining high standards of food quality and safety. The ideal candidate will have a passion for food, strong leadership skills, and a commitment to fostering a collaborative team environment. With a focus on innovation and community support, this company offers opportunities for growth and professional development, making it an exciting place to advance your career in the food service industry.

Benefits

Competitive Salaries

Health Insurance

Dental Insurance

Vision Insurance

401k Plan with Matching Contributions

Tuition Reimbursement

Qualifications

• 2+ years of experience in a fresh foods environment, preferably in a managerial role.
• ServSafe certification preferred.

Responsibilities

• Direct and supervise deli and food service personnel to meet goals.
• Ensure compliance with food safety and sanitation guidelines.
• Manage inventory and product ordering for the deli.

Skills

Basic Business Math

Communication Skills

Team Collaboration

Food Safety Knowledge

Customer Service

Education

High School Diploma or Equivalent

Tools

Cash Register

Food Preparation Equipment

Job description

Global Partners is looking for a Food Service Supervisor/ Deli Lead. Our Fresh Food Supervisor is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales, and guest service goals established for the department.

We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?"

For over 90 years, Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners' integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners, we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

• You have passion and love for food.
• You add, subtract, divide, multiply and perform other basic business math calculations.
• You have a positive attitude and smile at guests and team members.
• You work cohesively with others.
• You listen and understand guest's verbal and non-verbal communication and fellow team members.
• You openly communicate professionally through appropriate body language, facial expressions, and speech.

"Gauges" of Responsibility

• Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors.
• Selecting, onboarding, and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions, and active sampling, always giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
• Ensure department personnel follow all county, city, and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/food service items, including breakfast, lunch, dinner entrees, fried foods, pizzas, salads, soups, sandwiches, roller grill items, beverages, and snacks.
• Display deli and food service items following merchandising guidelines.
• Follow product recipes without deviation.
• Rotate deli/food service items for sale, ensuring quality, safety, and product shrink control.
• Receive merchandise for sale and supplies, audit invoices, break down orders, and organize storage areas.
• Periodically count products for inventory purposes.
• Complete all paperwork accurately and promptly.
• Process transactions at the cash register, including giving change and refunds.
• Use scale and printer machines correctly, ensuring weights and pricing are accurate.
• Monitor product pricing, signage, and placement, including shelf tags and signage.
• Keep sales counters, food prep areas, storage shelving, and walk-in coolers and freezers clean and orderly.
• Ensure all personnel use proper safety equipment and procedures.
• Perform other duties as assigned by management.
• Work with deli ingredients such as meats, vegetables, fruits, spices, nuts, sauces, and oils.

"Fuel" for You

• Coins! Competitive salaries and growth opportunities, with a dedicated Talent Development Team providing training for career advancement.
• Health + Wellness Medical, Dental, Vision, Life Insurance, and additional wellness support.
• The Road Ahead 401k plan with matching contributions.
• Professional Development Tuition reimbursement available after 6 months of service.

The GPS of our Interview Process

• Interested? Please apply.
• A talent acquisition team member will review your resume and contact you if your experience matches the role to schedule an interview.
• Interviews include phone and on-site, with additional information provided at that time.

Additional Requirements

• High School Diploma or Equivalent.
• Minimum age: 18 years old.
• Flexibility to work weekends, holidays, and evenings; willingness to assist other locations.
• At least 2 years of experience in a fresh foods environment, preferably in a managerial role.
• Reliable transportation and active driver's license.
• ServSafe certification preferred.
• Ability to lift up to 25 pounds occasionally.

• Ability to work in walk-in coolers and freezers.
• Stand for long periods, bend, twist, and maneuver merchandise and supplies.
• Dexterity to use knives, slicers, burners, ovens, fryers, and rotisseries.

We value passion and potential. If you are enthusiastic about this position and believe you can make a meaningful impact, we encourage you to apply even if you don't meet every requirement. We embrace diverse perspectives, backgrounds, and experiences.

Global Partners LP is an equal opportunity employer. We foster a culture where ideas from all people help us grow, move, and thrive. We do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected class. If you need accommodations during the application process, contact our recruiting department at 781-891-4000.

*Disclaimer: We do not use lie detector tests for employment decisions. In Massachusetts, such tests are illegal and employers violating this law may face penalties.