Food Service Supervisor - HACCP & Team Leadership

Chartwells Higher Education; North Carolina; On-site; USD 16,000 - 23,000; Full time

Job summary

Chartwells Higher Education is seeking a hands-on shift supervisor to oversee multiple food service units. You will supervise production, manage staff, hire and train employees, and ensure accurate cash readings while delivering excellent guest service.

Responsibilities include labor cost tracking, inventories, and adherence to HACCP, WHMIS, and health and safety standards. Strong communication and teamwork are essential in a fast-paced environment.

Qualifications

• Experience supervising food service operations.
• Ability to train and hire staff for multiple units.
• Knowledge of HACCP, WHMIS, and health & safety requirements.

Responsibilities

• Assist Shift Managers to supervise multiple food service units.
• Supervise production of menu items, manage associates, schedule staff, hire/train employees.
• Track weekly inventories, sales revenue, labour and food cost; prepare reports.
• Communicate with cafe patrons and address issues promptly.
• Ensure compliance with HACCP, WHMIS, and health & safety programs.
• Coordinate inspections and WHMIS training; report incidents to head office.
• Maintain dishwashing area cleanliness and organize equipment.
• Proficient with Microsoft Word and Excel; manage purchasing to minimize waste.

Skills

Staff supervision

Food service supervision

Food safety HACCP

WHMIS compliance

Inventory management

Cost control

Customer service

Communication

Training & hiring

Purchasing

Tools

Microsoft Office

Job description

Chartwells Higher Education is seeking a hands-on shift supervisor to oversee multiple food service units. You will supervise production, manage staff, hire and train employees, and ensure accurate cash readings while delivering excellent guest service.

Responsibilities include labor cost tracking, inventories, and adherence to HACCP, WHMIS, and health and safety standards. Strong communication and teamwork are essential in a fast-paced environment.