Food Service Supervisor - Guest Experience & Profitability

Aramark

Knoxville (TN)

On-site

USD 22,000 - 30,000

Full time

7 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Aramark is seeking an Hourly Supervisor in Knoxville, TN to enhance profitability through strong customer service, safety, sanitation, quality, and cost control. The role oversees daily staffing, labor and production costs, and adherence to standards, while driving sales and guest satisfaction.

Responsibilities include supervising staff, auditing service and quality, implementing training programs, and supporting performance reviews.

Qualifications

Must have 3-5 years of relevant experience.
Current Certifications as needed

Responsibilities

Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
Audits service and quality on a regular basis.
Adheres to all standards and established tracking procedures daily.
Develops and implements strategies to achieve customer satisfaction goals.
Supervises teamwork and service on a regular basis.
Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
Assists in annual employee reviews and supervises interim performance issues.
Supervisor accurate adherence to Aramark's time and attendance procedures.
Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
All employees to be trained according to company standards for safety, health, and sanitation procedure