Food Service Supervisor

Global Partners LP; Sharon (CT); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement after 6 months

Professional development opportunities

Job summary

Global Partners LP is seeking a Food Service Supervisor / Deli Lead to direct and supervise all activities in the deli and food service department, guiding staff to achieve merchandising, sales, and guest service goals.

With 90+ years of experience, Global Partners emphasizes serving customers and communities while maintaining high standards in food safety and operations. The role includes shift scheduling, coaching, and maintaining stock and quality across all deli offerings.

Qualifications

• Must be at least 18 years old.
• 2+ years of experience in a fresh food environment, preferably in a managerial role.
• Ability to lift up to 25 pounds occasionally.
• Flexibility to work weekends, holidays and evenings as needed.
• Reliable transportation and an active driver's license.
• Serv‑Safe certification preferred.

Responsibilities

• Direct department personnel, meeting goals and coordinating with store management.
• Onboard, coach, and supervise new team members.
• Schedule all team members for shifts.
• Provide product information, selling suggestions and sampling while thanking guests.
• Take guest orders and ensure timely, satisfactory completion.
• Ensure compliance with health and sanitation guidelines and policies.
• Order products and supplies to maintain stock and merchandising standards.
• Oversee deli/food service prep, display and merchandising according to guidelines.
• Rotate items for quality and shrink control.
• Manage receiving, invoicing, and stock positioning in storage or walk-ins.
• Count inventory periodically and complete paperwork accurately.
• Process cash transactions and handle refunds and pricing checks.
• Maintain accurate weights and pricing with scales.

Skills

Team leadership

Customer service

Staff scheduling

Food safety compliance

Merchandising

Cash handling

Education

High School Diploma or equivalent

Vocational/Technical Education

Tools

Serv‑Safe certification

Job description

Global Partners is looking for a Food Service Supervisor / Deli Lead. Our Fresh Food Supervisor is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other‑and that belief continues to guide us.

The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Your Role, Your Impact

• Direct department personnel, meeting department's goals and objectives, communicating directly with store management and department supervisors.
• Selecting, onboarding, and coaching all new team members.
• Scheduling all team members.
• Offering product information, providing selling suggestions and active sampling, always giving a genuine thank you.
• Taking guest orders, ensuring orders are completed on time and to the guest's satisfaction.
• Ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Overseeing the preparation and serving/merchandising of deli/food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Displaying deli and food service items following deli and food service department and/or company merchandising guidelines.
• Following product recipes without deviation.
• Attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control.
• Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk‑in coolers or frozen food walk‑ins freezers.
• Periodically counting product for inventory purposes.
• Completing all paperwork in a timely and accurate manner.
• Processing cash register transactions, giving back change, and refunds.
• Using scale printer machine, ensuring weights and pricing are correct.
• Understanding the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk‑in coolers and freezers.
• Ensuring all department personnel use proper safety equipment and procedures.
• Performing other duties as needed or assigned by management.
• Working with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

Qualifications

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• At least 2 years of prior experience in a fresh food environment, preferably in a managerial role.
• Must have reliable transportation and an active driver's license.
• Serv‑Safe certification preferred.
• Ability to lift up to 25 pounds occasionally.
• Experience working in walk‑in coolers and freezers.
• Capacity to stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Dexterous use of hands and fingers with necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education; High School Diploma or Equivalent.

Pay Range: $18.44 - $21.44

Our Commitments to You

• Competitive Pay: We offer competitive salaries and opportunities for growth within the organization.
• Health & Wellness: Medical, Dental, Vision and Life Insurance, along with additional wellness support.
• The Road Ahead: 401(k) with a match component, plus tuition reimbursement after 6 months of service.
• Professional Development: Lifelong learning opportunities through internal development programs and on‑demand learning for continued career growth.

These commitments are offered to employees in permanent roles, as part of our support for long‑term growth and success.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department.